La Quinta Inn & Suites by Wyndham Brooklyn Central

I missed the first night staying there because my flight got canceled. I tried to call about the circumstances, but nobody picked up. The next day, I came in, my entire booking (4 days, 3 nights) got canceled because I didnt show up on the first day, despite I already paid full for the entire stay. Thankfully, the hotel has the greatest and most helpful front desk officer. He explained to me in details about the rules and his condition, running the hotel on his own (mostly) during the day; hence, it was difficult for him to pick my phone call the previous day. However, he was able to grab me one night stay at the hotel. The hotel was okay, but the front desk service was exquisite!

Very dirty and smelly, poor breakfast service, unfriendly staff, urine in hallways. Mold and mildew in bathroom and carpeting. Should not wear a Wyndham name. Staff could care less. Worst hotel experience ever had

The staff were super friendly, polite and caring. Unlike many other NYC hotels! The hotel was good - just as expected. The area was lively and you see all kinds of people and life. We stayed in the top floor but could still here life out on street.