Hotel NoMa, Trademark Collection by Wyndham

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Amazingly place with great vibes. Staff were very friendly and welcoming

At check in was given a coupon for a free appetizer (tapas) in their restaurant. When paying for our dinner which was close to $100, the bar tender told us the coupon was not good for a free appetizer (tapas). Wouldn't have gone to the restaurant if hadn't received the coupon,

While the staff was very friendly, and the room itself seemed clean, building was old and had an old smell about it. The surrounding area in the town was not very nice, and did not seem safe in the evening hours. The parking lot had a lot of garbage in it.

Watch out for extra charges, some kind of bouquet charge "which nobody was able to explain what is was for

There is a “Boutique” fee per day…what a devious practice considering there were no special events, entertainment nor a swimming pool available due to season. I was told a small hold would be placed on my cc for “incidentals” I was also told my stay for hotel taxes and fees were paid through ******* in full. When checking out we were charged the “Boutique” fee. The desk person said ******* doesn’t know about this fee. I feel as though I’ve been ripped off through no fault of my own. I will think very carefully before ever booking with No Ma again.

The stay was horrible, first was put in a room infront of elevators! Then switched rooms and next morning fire alarm sounds at 7am! Absolutely no one offered anything and changed us boutique fees??? Far from any boutique and not a care in the world about our 2 night stay!!!

First of all, there was no parking when my husband got in from work at around midnight. Due to the party that was going on at the club in the lobby. Then around 2am the fire alarm went off waking us up and he had to be up for work at 6am. We were not instructed on what to do and the alarm was awful. Went off for about 20 minutes straight. But the party downstairs and outside never stopped. Women on our floor were yelling and cursing all night. The television didn’t work during our whole stay. They blamed it on the carrier. At the restaurant service was awful. I sat there watching people come sit eat and leave and I was still waiting for my appetizer. Wasn’t until I proceeded to leave the restaurant that I got service. I was given a voucher for an appetizer I couldn’t use because I didn’t show it before I ordered my dinner. We stay there often and have never had such an experience. Very disappointed.

The NoMa property is excellent. My only critique is the extra charges (boutique & parking).