Roami at the Lola

Had no clue it was self check in… perhaps an oversight on my end. However, getting through to virtual assistants was a disaster!! Also, no vending machines, nowhere to get water or ice…? No real on location support after 7pm…. Not sure I would book here again. Good for people who will be in and out often throughout the day exploring. Pretty unenjoyable otherwise.

The smell as you enter the room hits you strongly. There was no air circulation. The room was well furnished and nice. But for the smell it was a good property.

Locations was perfect but the housekeeping part was a missed. Also, room 211 needs a new mattress. Mattress sinks in the middle. Which made sleeping difficult. Over all I will book again!

The room was super nice , bed was comfortable and location was ideal . What was not ideal however, was the parking situation and no easy way to get luggage up to your room. The lift was broken for the luggage cart so we had to pick the cart up a flight of stairs ( not fun) . We were able to park our car behind the building for $42 per day but you can’t go out the back entrance to load your luggage in your car so you had to carry it and walk around the building . We had a lot so this wasn’t very accommodating . Probably wouldn’t stay here again for this reason alone .

Wonderful place to stay… Couldn’t get housekeeping to get me a coffee pot for four days. But may do with hot water on the stove. This place really was immaculate and price wonderfully. Beware… Parking is over $40 per night. I should have read the fine print. Easy access beautiful building everything is modern. But there’s no full-time employee working at this building. You have to text or call them if you need anything. Rooftop area was really cool and the rooms are spacious and really nice. Huge showers and wonderful bathrooms and kitchen appliances… Except for the coffee pot that I’m still waiting to hear back on.

One of the worst hotel stays I've had in New Orleans. There is a lot of confusion about the name of this place, it still has some signage that says Sexton, the door mats all say The Lola, and only on the entrance doors are the words Roami. First of all, this is a No Service hotel, there are no staff at the counter any time during the day. The instructions they email you a day before your stay says there is a "virtual concierge" at the front desk, if there was one, it did not work. The number they have you call, you have to leave a voicemail. There is no housekeeping service at all, I had to chase down a houskeeper for towels for my 4 night stay. Their "valet service" is contracted through a local garage, I was told to wait 45 minutes - 1 hour or park myself. There are no food/drink vending or ice machines on this property at all. This property is not handicap accessible. The only entrance has stairs to the lobby, there is/was a lift, but it is broken. Be prepared to haul your luggage up steps. The overall property looks ok, pretty well kept. They have a bar in the lobby, for what purpose, I do not know, it's not stocked/staffed or open. The room I was in looked nothing like the photos posted. These must be suite rooms. My room was a studio with a divider for the "bathroom" area. Everything in this room looked like it was supposed to be boutique, but was all older and damaged. There was dried blood on the wall, and leftover items from a previous guest.

Great place to stay near the convention center. Spacious rooms with a full kitchen. The airline changed my flights to a day earlier and it was easy and reasonable to add an extra day to my stay.

We loved the layout and location. But this was overshadowed by the noise from adjacent units. It sounded like they were in our unit with us. The place was dusty both floors and counters.

Room freshener smell was very strong. Maybe consider more seating options in living area. There was 4 of us and one couch. Cute place!