The Cycad Lodge & Chalets

Everything was awesome. The staff was very friendly and helpful. The food was excellent prepaid and nice. I loved my room, it's always feel like you in another world, so peaceful and quite.

Great service, beautiful place and peaceful environment. The place is very clean. Receptionists best

That place is not 4 star at all! Just a few examples of things that happened during my stay. 1. I accidentally ocked myself out my room (yes, my fault) I had to sit outside for a few hours @night as the reception was closed - NOT 4 STAR! 2. I went to check again & finally someone, a security guy (I assumed) helped me. I got ready & went to breakfast & boom! The "security" guy is the one that's taking my order & preparing it! And to top it off, he's wearing the same clothes so it's obvious he hasn't showered or taken a bath - NOT 4 STAR! 3.The toilet in my room was leaking the entire time. I kept using their towels and bedside mats to run into the actual bedroom - NOT 4 STAR! 4A. I ordered supperto my room on the last night of my stay, 2 people brought it 2 hours later & there was no water which I had ordered. I ask & the guy says my order didn't have water but he'll bring it. 2 hours later, after several calls asking for my water, I was still waiting! NOT 4 STAR! 4B. The limping lady from reception finally answers, I tell her I want to sleep now and want my water. She apologizes saying there's a large group that has arrived and everyone is attending to them. She then brings my water herself & says the way they're so busy, she had to limp & bring herself so I must understand - NOT 4 STAR It wasn't a pleasant stay at all!