Adults Only, Grand Lido Negril Au-Naturel Resort

Absolute pampered experience and made wonderful friends. The resort was first class with delicious dining options. Being a guest at grand lido afforded us extra special treatment and a smaller less crowded hotel experience which was very relaxing and refreshing. By the pool, Simone made our stay! Such a kind loving person that took excellent care of us and ensured we all had a wonderful time. She was above and beyond! Big hugs for Simone.

What an amazing time we had!! Simone, Peaches and Captain Kirk made our stay even better with all the fun times during day. The games were a blast, the drinks were delicious except they kept running out of Red Stripe. You would think Management would have learned after the second day. Also, another suggestion, maybe put something down on the decking because it gets very slippery after it rains. A few of us fell and brought home souvenir bruises. The rooms were amazing and our maid made up our room beautifully every day. Our butlers provided extra items we requested and made our dinner reservations when requested. We will definitely he back and hope to be with all our new friends.

The Grand Lido is part of the Royalton luxury resort along with the neighboring Hideaway resort (adults only). My husband and I spent Christmas Eve through NY at the Grand Lido. We should have known there would be issues because we tried numerous times prior to the trip to contact the Lido with questions. They either never answered the phone, never responded to the emails sent via the website, or we were connected to one of the other Royalton hotels and they could not transfer me to the Lido. The property advertises itself as a ‘luxury resort “ but it truly is not. My husband and I stayed at the Grand Lido 2xs in the 90s when it was owned by Super Clubs and it was truly a luxury hotel then. Our ‘luxury” room was shabby and beat up. For a 7 yr old resort the furniture, closet door & toilet area door (water closet) were all scarred and in poor shape. The towels are rough and thin like from a motel. The water closet door did not close properly and looked like the lock had been pried open. Parts of the mirror were spotted and discolored. The walls were patched up, water stains on the ceiling and walls, the window curtains did not close all the way (I used a hair clip to close them), and when we arrived the floor was dirty (dirt & hair). I noted the dirty floor on arrival to our butler who had housekeeping “deep” clean it that evening. There was also a roach in our room the first night. We were told (again) they would “deep clean” the room the next day. Housekeeping did not leave us washcloths 7 of the 10 days. Including on our first night. We called reception that first night and were told the washcloths were coming, but they never arrived. We even generously tipped housekeeping everyday, which apparently did not help. On our last full day we had no washcloths, hand towels, or bath mat. Out of the 10 day visit, we had turndown service 2 times. We were told if staff called off, there was no evening service. It’s not just turning down the bed, but refreshing the towels and emptying the trash (only 1 trash basket) after we’ve cleaned up from being at the pool all day. The ceiling over the water closet door started leaking which went on for 2 days. We were told this was due to the a/c pan overflowing. The sliding glass door frame to our balcony was dirty with fingerprints and the shower door stripping was loose, falling off. Changing rooms was not an option, as there were no vacancies. We had 2 butlers who rotated. They were kind, but not efficient. The current practice to communicate with them is What’s App. I don’t use it nor do I want to. So we were told to leave a note in the room for the butler. We met the Lido concierge (never knew there was one) for the first time by day 7 who said she would stop by to check on us, but walked right past us at the pool. The food is at best mediocre as many of the other reviewers have stated. The ‘authentic’ Calypso restaurant food was not impressive and the waitstaff did a poor job. Our server looked an

The service there was phenomenal! Michelle/Romaine/Crystal was super nice and helpful throughout my entire stay. The house keeper toycia was on point with handling my room which was super clean every day I was there. The staff was the best part of my trip! I felt right at home. The food was good it actually tasted like good Jamaican rather than that generic food you get at a RIU. I would definitely go back if I go to negril again. But if the same staff isn’t there when I go back I want a refund lol. Don’t want no one else. Thank you for everything!!!

If you’re looking for that perfect blend of laid-back island vibes, friendly faces, and unforgettable drinks in an all-natural paradise in Negril, Grand Lido resort is the place to be. From the moment we arrived, we felt the energy. The bar is the heart of this place lively, welcoming, and full of great music and even better conversation. It’s not just a bar; it’s a vibe. Special shoutouts to some incredible people who made our experience one we’ll never forget: • Phlisha Her lunch was amazing, and very accommodating • Peaches The mixologist wizard — every drink was perfectly made and she always had a smile for us. • Simone and Captain Spike Brought the energy that kept us dancing and laughing every day. Their warmth, professionalism, and fun-loving spirit are the reasons we’re already planning our return. You don’t just visit Grand Lido Negril you become part of the community. We came as guests — and we’re leaving as friends.

We choose a random time to be here but it qas fun with the classes at the pool with Jovi was great I recommend all sessions to do while you're here the boot camp session start at 8:15 and the aqua fit start at 11:30 yoga is also done here at the hotel for yoga lovers I recommend all classes to do thanks to Jovi, the food choices are good for a vegan as I am it could be better but it's good thanks fir the staffs who worked.