Bunyonyi Safaris Resort

I was in Kabale Lake Bunyonyi with my Family, this Hotel is perfect for almost everything...The rooms were clean and spacious, and I liked the customer care and the food menu, to mention a few. I would recommend it for any function ...honeymoon, Family Holidays, solo

I was at Lake Bunyonyi safaris in mid-January and this was my second time though it had been a while and being the start of the year I guess there was minimal occupancy. A friend suggested this exquisite resort in Kabale and went for it. First of all, the orders took forever to be served even when there were a few guests. As if that wasn't enough later in the evening when we thought of retiring and freshening up, the water heater wasn't functioning and this was at around 10 pm. Now this is where my frustration began. I tried calling the reception for an alternative. I knew it was quite late and all I asked for was a bucket 🪣 or basin so I could boil water since there was a kettle I'm the room. To my surprise a staff who goes by the name Bill picked up while I narrated my situation and to my surprise he said there was nothing he could do since they had already closed and he couldn't check me in a room that had a functioning heater because his salary would be chopped or he wouldn't be paid. Please note that being a rainy season the location of the resort, it was pretty cold. Later this staff said that they had forgotten to turn on the water heater and so he had done so, so the water would be warm in a minute but still nothing. Short story he later found me a basin this is like after an hour and I boiled water to shower. Mind u this guy didn't even apologize for any inconvenience all he said was his supervisors would be mad at him if he checked me in another room that had a functioning heater or he wouldn't be paid. I went to bed when I was so mad and disappointed. Besides the poor service, bunyonyi Safari Resort has epic views of the lake at least from the room I had checked in. Otherwise, I am never going back to Bunyonyi Safari Resort like never.

The feeling of being next to one of deepest lakes in Africa made me appreciate nature and its wonders. The atmosphere was always fresh, friendly and welcoming. The hotel has a very warm and welcoming staff members

I had a vert great time around the place, the activities and services are beyond comparison. Derrick introduced my wife and I to the place and was there everyday to make sure we have the best. I loved

We couldn't sleep because there was music and party at full volume. Do not come to this hotel if you intend to sleep. We went to reception to ask them to stop the music and they didn't pay attention. We have come a long way and need to rest. We are definitely in the wrong place. They should not accept bookings if there are having a party

The manager, receptionist and waiters were all efficient and friendly. Rooms were clean with spectacular views from the Chalets. Every request was met immediately. Food well presented and good standard. My family and I have now visited on two occasions and will most certainly return.