Hotel Mim Baqueira Luxury & Spa

I arrived with 3 friends (2 male and another female) for a ski week on 21st January 2024. We were allocated two double-bedded rooms when we had asked for two twin-bedded rooms. Apparently the hotel had not been told by Crystal! The beds were changed after we complained. The hotel's location to the lockers and ski lifts is excellent. The food was very good - could have done with more/different vegetables though. All the staff were wonderful, very friendly and helpful. However, the rooms are not meant for skiers! They're very modern and smart, but useless for ski clothes. No shelves, a serious lack of hooks. My friend and I (two ladies) had one small wardrobe and two drawers. There were shelves, very spaced out and so high that my friend had to throw her clothes on to the top shelf. I had a bedside table with one drawer, which was so difficult to open that you had to hold the table so that the whole thing didn't move! My friend had a peculiar looking table that was so small, there wasn't room for much on top. The telephone had been put there so we moved that to under the bed! We had to ask for a small chair so that we had somewhere to sit and put clothes. The bathroom had a very large basin but the plug didn't close (this was the design). The basin was so big that there was very little room for toiletries around it. There was a shelf underneath but as the towels were hanging there, it wasn't very convenient. We had to hang our ski jackets in the bathroom - no hooks in the actual bedroom. I certainly wouldn't recommend the hotel to ski friends even though the rest of the hotel was very nice, location and food excellent. They need a couple of women to help the designers. Very posh but not practical.

Staff were super helpful and service oriented. The bell hop, reception, wait staff, room cleaners, everyone did a fantastic job with a smile. The breakfast was very good and the hotel is located a short walk from the gondola and in fact the ski locker is right beside the gondola. And the hotel team put your skis in your locker and empty it for you at checkout. Couldn’t be more convenient.

Estancia muy agradable. Todo orientado a la satisfacción del cliente, tanto el personal como las instalaciones. En la restauración se nota la mano de un profesional excelente. Habíamos estado en años anteriores, pero las mejoras de esta última temporada le han dado un plus importante