Hotel Mim Baqueira Luxury & Spa

I arrived with 3 friends (2 male and another female) for a ski week on 21st January 2024. We were allocated two double-bedded rooms when we had asked for two twin-bedded rooms. Apparently the hotel had not been told by Crystal! The beds were changed after we complained. The hotel's location to the lockers and ski lifts is excellent. The food was very good - could have done with more/different vegetables though. All the staff were wonderful, very friendly and helpful. However, the rooms are not meant for skiers! They're very modern and smart, but useless for ski clothes. No shelves, a serious lack of hooks. My friend and I (two ladies) had one small wardrobe and two drawers. There were shelves, very spaced out and so high that my friend had to throw her clothes on to the top shelf. I had a bedside table with one drawer, which was so difficult to open that you had to hold the table so that the whole thing didn't move! My friend had a peculiar looking table that was so small, there wasn't room for much on top. The telephone had been put there so we moved that to under the bed! We had to ask for a small chair so that we had somewhere to sit and put clothes. The bathroom had a very large basin but the plug didn't close (this was the design). The basin was so big that there was very little room for toiletries around it. There was a shelf underneath but as the towels were hanging there, it wasn't very convenient. We had to hang our ski jackets in the bathroom - no hooks in the actual bedroom. I certainly wouldn't recommend the hotel to ski friends even though the rest of the hotel was very nice, location and food excellent. They need a couple of women to help the designers. Very posh but not practical.

All Is perfect, thanks for a staff and their assistance, good luck and all the best, location and services is very good, access to the hotel, parking places, close to the ski lifts, has a shopping galleria.

Staff were super helpful and service oriented. The bell hop, reception, wait staff, room cleaners, everyone did a fantastic job with a smile. The breakfast was very good and the hotel is located a short walk from the gondola and in fact the ski locker is right beside the gondola. And the hotel team put your skis in your locker and empty it for you at checkout. Couldn’t be more convenient.

Upon arrival we were personally welcomed by Toni Solivellas, the Hotel Manager and throughout our stay we were exceptionally well looked after, Silvia who heads up their guest services could not have been more helpful as was Julia who kindly arranged for a early departure picnic/breakfast. The room was modern, clean and very comfortable, breakfasts were delicious and having a ski locker provided right next to the telecabine was incredibly spoiling. This was my second visit to the hotel and I am certainly planning to return next year!

Nuestra experiencia en este hotel fue muy decepcionante. Al llegar a las 3 de la tarde, no nos permitieron hacer el check-in a tiempo. Al entrar en la habitación, nos dimos cuenta de que no había albornoces ni zapatillas, y nos informaron que simplemente no están incluidos, lo cual es sorprendente para un alojamiento de esta categoría. Además, la habitación no cuenta con un lugar adecuado para secar la ropa, lo que es completamente inaceptable para un hotel en un destino de esquí, donde este servicio es esencial. El restaurante es prácticamente inutilizable: o está cerrado o todas las mesas están siempre reservadas. No hay ninguna intención por parte del personal de ofrecer soluciones o alternativas. El servicio en general es pésimo, y nadie parece dispuesto a ayudar con los problemas. Otro problema grave es que la alarma de incendios se activa constantemente sin motivo alguno, incluso durante la noche, lo cual hace imposible descansar. Y lo peor es que el personal no toma ninguna medida para resolver este problema recurrente. Para colmo, la sauna no estaba operativa durante nuestra estancia, lo que fue una gran decepción. Si están considerando este hotel, les recomendamos mirar opciones cercanas como Val de Neu y AC Baqueira. Aunque son un poco más caros, ofrecen una experiencia muchísimo mejor. No elijan este hotel bajo ninguna circunstancia.

Estuvimos alojados en el MIM Baqueira el fin de semana del 13 al 15 de dieciembre de este pasado 2024. Sin duda tiene todo lo que define a un hotel de lujo. El hotel es espectacular desde la llegada, en el garaje ya nos cogieron todo el material de esquí para llevarlo hasta las taquillas que tienen justo bajo el telecabina de Ruda. Teníamos media pensión, desde el check-in trato exquisito, el restaurante Hincha extraordinario, por no hablar del desayuno Buffet. Tienen un servicio de acompañamiento en pistas y excursión nocturna con raquetas (Pepo y Juan simplemente son insuperables, conocen y saben organizar un día de esquí increíble en la estación, además de ser dos tipos estupendos). La suma de todo hace que este hotel sea la nueva referencia en el Valle de Aran y nuestra elección para esquiar en Baqueira. También teníamos incluido el Spa al haber reservado por internet. En el check out también nos ofrecieron cuartos para cambiarnos al terminar el día de esquí y emprender viaje de retorno. Relación calidad-precio inmejorable. 100% recomendable.