The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

Everything about Bankers Alley was top shelf Definitely rebooking when we return to Nashville

The roads were under construction. It was not easy driving to hotel. No parking available except for valet which cost 60 per day! No in and out available either. The hotel entrance is in an alleyway. I had to ask for assistance unloading bags from vehicle. Once I checked in I wasn't informed about where breakfast was (if any) or any amenities offered. Once I was up in my tiny king room with absolutely no windows (I faced an interior wall and another room) no sunlight. It felt very dark and gloomy. The outlets near the bed didn't work at all. One of the lamps switch was broken. The whole bulb assembly nearly fell when I touched it. There was a refrigerator in the room but it barely worked. There was dust and grime petrified in pull out table /tracks where coffee machine was. No ice machines!!!! I searched for 30 minutes and couldnt find anything that explained where i could get ice. I tried calling front desk but my phone didnt work. I physically went down to desk and they told me no ice machines and had to get from bar!!! Also no one offered to look at my phone in room since it didnt work. The sheets on bed very scratchy and uncomfortable as well as towels. Hair dryer was broken and didn't work well. It definitely was as clean as you would think a Hilton to be and the room wasn't anything like the online pictures. For 2 nites it cost me almost 660 not including the valet for my car. Restaurant/Bar area nice but for yogurt and fruit for breakfast was 17 dollars! Probably wouldn't stay here ever again.

Superb