Theresa
12 tháng một, 2024
Although the room was nice, there was no hot water and we are in the middle of winter! I tried calling the service desk and no one answered. When we left the hotel for an outing, there was no one at the desk. When we got back, a man was sitting at the desk and I immediately told him that there was no hot water. Instead of addressing my statement, he yelled that I could not park in front of the door. I informed him that I didn’t park in front of the door that I had taken an Uber. I reiterated that we had no hot water. He then stated that we would have hot water by morning. However, the hot water never came.
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