Collins Hotel Naples

Staff was great. Room very clean. Great pool area. Gym had weights, bikes and thread mills.

The name change from Ramada to Collins Hotel had nothing to do with the excellent stay we had here. We had a courtyard view room near the office and pool. The room was a good size tho the bathroom was a little tight. It still served our needs. Coffee was always available in the office and a grab and go breakfast was provided. The pool area was beautiful. It's within a 20 minute walk of Lowdwermilk Park Beach, Publix, Coastland Center, Naples Preserve, and several restaurants. All the staff we encountered during our week long stay were very friendly and nice. We would have no qualms about staying here again.

The reviews were great so I booked a stay. It's a dated Motel with clean rooms & very small bathrooms. TV picture was horrible, monochrome, remote broken. We headed out early and the cleaning girl/lady was waiting for us to leave. We came back 6 hours later, cleaning cart still outside our room, no cleaning person in sight. Room was clean, clothes had been re-folded, and my travel backpack had been pilfered, money stolen. So, the clothes were refolded because they were searched for $$ or anything valuable. What a horrible feeling to know someone had gone through all your belongings. I approached the Front Desk, advised the asst. manager of what happened. He handed me the phone number for Naples PD to file a complaint. The Manager has never called or contacted me. I filed a complaint with NPD and was told their are much better hotels and to stay away from The Collins. Wish I knew that before I booked!!