Kahana Villa

This was a good size unit for use during our stay. It had very usable kitchen and nice patio to relax on. Our only complaint was that the bed was very hard. We suggest the management change to pillow top mattress or something of that sort.

The whole point of my trip was to rest and recover from major surgery, my DH surprised me with this trip. I have been traveling for 35 years, I’ve experienced a few bugs in hotels which I kill and move on. I understand tropical countries have bugs. I tolerate a few here or there. But my experience with this hotel was not good, the Kitchen was clearly infested with cockroaches. We did not notice as we arrived late and were tired. But when we started to unpack groceries we noticed a few cockroaches and killed them. The next day We found them in the dishwasher and they ran across the kitchen counters, and the floor in the living room. We were hopeful that the few caught would be the end of it, but by the end of the day I killed 30 cockroaches. I didn’t want to upset my husband he felt sad for booking this place. I realized this infestation was worse than ever, I took our bags out to car to prevent contamination. We went out and bought glue traps and I contacted front desk who installed bait stations. They also Promised to contact us if a new room was available and would have exterminator spray some time in next few days we did not hear back from them. I could not sleep or eat in this hotel room because I was so upset. I know that they shut down restaurants if bugs are crawling all over counters , I just didn’t think it was sanitary to cook there. I have food allergies so it is hard for me to find restaurants to eat at. I ended up getting sick . I know that this has been a terrible time for hotels in this area and many rooms may have sat empty for months, but I would think an inspection of each room before you open it up would have the guest best experience in mind. There were bugs in the dishwasher and on the counter that just could not be missed on a simple inspection. By mid week with the traps and bait stations the numbers crashed and by the end of week the bugs were down to none or one which I think came inside from a faulty screen door flashing. To add to this preventable situation, at home I have to decontaminate all my clothes, and bags which is just more work. Very sad this had to be our experience.

Needs updating. Might have bug issues-need to treat. Saw a couple of bugs and had to go buy raid myself for fear of stuff traveling back with me.