Contaratos Beach Hotel

We had a fantastic time on this beautiful island during our vacations, staying at an exceptionally accessible hotel with my friends. The hotel is not only accessible but also offers a wide array of facilities, including delicious coffee and food, along with exceptionally kind and helpful staff. I wholeheartedly recommend this place. The hotel's location is outstanding. Numerous activities and attractions are nearby, ensuring that there's always something exciting to do.

This was one of my favourite hotels during our 7-week trip to Europe. The staff were incredibly friendly and helpful, even providing us with a map of the nearby town to explore. The hotel offered complimentary breakfast (though gluten-free options were limited) and included shaded areas and beach chairs right in front of the beach. It’s the perfect spot for a honeymoon, and I would absolutely stay here again!

Poor Customer Service at a beautiful spot and hotel This was our 11th hotel of 15 on a 5 week across-Europe vacation. The property is beautiful with a glorious pool and beach, loungers included. However, we were truly unable to relax or enjoy our stay completely given the customer service and nickel-and-diming going on. Where went the Greek hospitality we were so happy to be welcomed with in Athens and Naxos? And the utter strangeness of food and drink rules...more on that later. *I know by reading other reviews that the owners are going to come back with an excuse-filled reply, but please read other negative reviews and you will see a common complain that can't be denied. Due to flight times to the island, we arrived at 730am. We realize check-in time and certainly didn't expect a room right away, but we did at least hope maybe to get onto a room a little early if luck went our way. They assured us at the front desk that they would get housekeeping to clean our room first and we sat by the pool. We watched other arrivals being checked into rooms early that had been cleaned before ours and by noon we really needed a break from the sun and heat. As we had watched, we knew that the room that was to be ours was vacated at 9am, and 8 other rooms were cleaned before ours. They did not check us in until 2:45. We have no idea why, of it was that we are North American or maybe that we are very tattooed. But that was a really bad first impression. Breakfast is included and it is just okay. But for some reason 2 or 3 staff members stand and stare, watching over all the guests as they visit the buffet or get a coffee, which just felt a little strange and overbearing. The grounds and room are kept very clean and the pool is large and amazing. But hotel staff do not greet you as you come and go, and some don't even look on your direction or even make eye contact or smile when they walk directly past you, such as the bar guy with the bun. He does not acknowledge your presence in any way unless you are a very young and good looking woman, in which case he greets you EVERY time you come and go, even visiting you at your lounger to check on you. Otherwise, you don't exist in his world. This is such a strange attitude to have at a beach resort, and it resulted in us folks, who have a propensity to spend a lot at a poolside bar AND to tip well as we are from Canada where it is customary to tip 20%, to not purchase any single thing from the bar our entire 5 day stay as the vibe was so unwelcoming. I would rather spend my drink and snack money at a nice seaside bar down the road in Nauossa. But perhaps the strangest part was the food and drink rules we happened to read in the room book when looking for a menu. Apparently you are not allowed to have any food and drink in your room other than what you purchase from their minibar. They go on to state that you are not allowed to take their purchasable items out of the fridge or to store your own items in there. W

A great place, with great staff, great location and everything nice! What a relaxing and beautiful place to stay, so close to the the ocean, actually just ten steps from the pool, and with sunbeds ready for you. This hotel is a little gem, and the pool is supernice, it´s not overcrowded, and the staff is friendly and nice. Everything is super clean, and the breakfast is good. Me and my friend shared a double standard room, with a terrace, and it was very nice. The cleaning staff is great, and very thorough. The hotel´s restaurant may not be as luxurious as some of the fabulous restaurants down in Nauossa, but don´t be fooled, the food is as great, and the service too! We read some of the reviews from other guests before we came, and were a bit sceptical actually. I must say, what on earth are they complaining about? And just for the record, no we are not 23, we are two 38+ women who put comfort above many things. We were treated very friendly, all the staff (yes, also the manager) was super professional, and nice to us. Personally, I have travelled all over the world the last decade, and I do not think the rules or the way this hotel does things are weird, or strict at all. Example: the minifridge in the room, the water and sodas are so cheap, almost the same price as in the local stores, stop complaining about so small matters, come on - this is a family-owned hotel, and greek-owned which is really important to support when you come as a tourist in another country. About the staff staring at you at brekafast, I just think they are there to make sure they replace with new food when people eat and also to help the guests find what they need? And the completly normal rule of not bringing food to the pool area.. I´m sorry, but are you american or something, because that is not allowed anywhere in Europe, not only to avoid people not buying food at the actual restaurant (who brings you drinks and food to your sunbed if you want by the way), but also for hygiene! Greece is not a prop for your Mamma Mia vacay, so please try to educate yourself a bit, and come to different countries in Europe with a bit more understanding and appreciation, and less attitude, Karen. Anyway, we have already booked another trip for 2025, and I can´t wait to wake up for my morning swim! See you next year, Contaratos!

First let me start by saying that the exterior of the hotel is gorgeous! The grounds are beautiful and it is across from a beautiful beach! We have travelled all over, and have found that hotels that are family run are usually the best to stay in as they have a vested interest in making it the best experience for their guests. I can say with out a doubt that that is not the case at this hotel. The staff does not greet you with a smile, or a hello, or anything when they see you. In fact, they walk right past you without acknowledging you are there, The only time you get a smile is at breakfast from the lady that also runs the front desk. Otherwise, she is not friendly either. The man with the bun that runs the beach, I did not hear him be rude to anyone, but he looks absolutely miserable every single day. I tried to get him to smile, but it didn't work. I have never been to a hotel where there is a sign telling you you can not put anything of your own in the mini fridge as they want you to buy their stuff. If you want a clean beach towel...you must pay. No matter how many days you are staying there. They try to nickel and dime you for everything. They offer a breakfast, and I did enjoy the Greek yogurt and honey. Everything else was just plain terrible. Lukewarm at best. The final straw for us with this hotel was we were heading to Milos next and the ferry didn't leave until 6:10 PM. I went online to see if our room (we had the one and only penthouse room) was booked for the next day and it was open for the 2 days after we were to check out. I went to the front desk to ask about getting a late check out. I was told we could stay until noon for free, or if we wanted to stay until 5:00 it would cost 250 Euro's. WHAT? That is crazy. My husband was eating lunch at the bar and started talking to the older gentleman (who we think is the owner) and he said we could stay until 5 and only pay 100 Euro's and asked the gal at the bar to go tell the front desk lady. Well, she got very upset and called another person talking angrily in Greek and then told my husband she would not honor that and it was 250. She stated that that is half the nightly rate and that is the rule world wide. Well, I know that is not the rule world wide as we had just stayed at the Park Hyatt in New York and stayed in our room until we had to leave for the airport at 4 PM for free. And every time we have been to the Maldives, we have been able to stay in our room until our departure for free. We have had it numerous times at various hotels, in fact, we have never had to pay for a late check out. Sometimes it is just about being accommodating to a guest that has spent 2500 Euro's to stay with you. If that room would have been booked and they needed to get in right away to clean it, that would have been a different story. I even tried to tell Christina (very nicely) about how we found the staff to be so unfriendly and rude upon checking out, and even then sh

A lovely little hotel. It was very clean. We had a great room with a large balcony. The beach is lovely and found the man with the bun friendly and efficient. The only downside is that many non hotel residents use the chairs at the beach so guests can end up with chairs in not ideal locations or none at all. Perhaps the first row should be reserved for hotel guests( a suggestion) Staff were friendly and location is great- could walk into town. I would definitely stay there again.