Tài Khoản Khách
ngày 6 tháng 8 năm 2024
During our recent five-night stay, our experience was generally satisfactory, with friendly and accommodating staff. However, upon upgrading to a suite at more than double the original cost, several issues arose. The hot water was not functioning, staff responsiveness to our needs diminished, and there was an unusual strictness regarding the provision of face towels. Additionally, the coffee and tea area was unclean, and the jacuzzi jets were in poor condition. The beds were uncomfortably hard, leading to neck and back discomfort. While our overall stay was acceptable, the quality of service and amenities for the higher-priced rooms was disappointing.
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