Hilton Nanjing Riverside

Spacious room, well designed, balcony view, water pressure could be better, four bottles provided, far from subway station and requires taxi

We had a phenomenal stay at the Hilton riverside, great facilities, lovely staff and divine breakfast. Definitely recommend individuals and families stay here.

Location is not great, not in the city center. It is a little bit old, needs refurbishing. Rooms are very spacious. We ordered dinner buffet, not great, average buffet. Great price.

Pros : - The main advantage of this hotel is the location near the river. It is very peaceful and the view is great. - Bedroom is OK and well equiped - The balcony with a view on the river is perfect at night. It would have been good to have a chair or something on the balcony... - Breakfast is good but not as good as other Hilton hotels i stayed in China. Cons : - Furniture and equipment are dated. A refresh of the hotel is urgently needed. - Air condition was not working. We put air-con at 20 degrees and it was much more hot inside the room than outside, even if it was more than 25 outside ! - Check-in took half and hour ! Hotel did a mistake and prepared 2 rooms for us, while we only booked 1 room. We had to get help from a Chinese friend to do the check-in. This is not acceptable for an international hotel. I chose this hotel because it is close to my relatives house, but it is far from Hilton standards. I will not come to this hotel anymore until a refresh is done. I prefer to stay in a better hotel and take taxi everyday. The price is similar to others hotels in Nanjing (Shangri-La, Hilton Nanjing...) that are much better.

1. I am satisfied with the hotel's facilities. - there was no mug in the room, so it was hard to put hot water 2. I used the hotel's restaurant and signed my name before coming out. The manager held me accountable on the hotel phone around 10 p.m. The reason is why I didn't pay immediately. I just followed the instructions of your hotel staff. Why hold the guest accountable? Why should a guest do what a hotel staff should do? What is the hotel's system? 3. I don't recommend this hotel

Nice balcony ,clean room. Nicer staffs.but there is no coffee &tea rest room in ground floor.it made me find another places to have a meeting.hoping somewhere else in hotel can be a meeting place with others