HYATT PLACE NANCHONG GAOPING

The hotel is very luxurious and has good attention to detail. Although the room we were in had an amazing view and luxurious feel, some dirt and stains and a few cracks in the furniture takes away the full 5 star wow factor, although it is a great room. Also the hairdryer is very very old and overheats within minutes, you need to pull it out, wait, then try again. Also the AC is not stable, at times we needed to turn it down as low as 10 to actually feel cool as the room is very hot and humid. The staff in general were very warm and accommodating and provided extra water for the room when we called them. However as we wanted to have a little rest in the morning we called to ask if the cleaner could come asap to only change trash and stock up the toilet roll etc, we were informed that there was only one cleaning lady and would need to wait. I find this quite questionable for a hotel that big. The breakfast buffet is good with lots of choice. Pastries, cakes, local specialties, western dishes a plenty. However the coffee machine is weak and only provides espresso and americano, the hotel should upgrade the machine to accommodate those with tastes like lattes and cappuccinos as this is the norm in even 4 star hotels. The robot butler is a great touch.The location is actually very very good. Shopping malls and restaurants are very very close. Overall I would stay here again but the price needs to match the interior.

Good service

每次出差南充都會在這家嘉軒酒店住好幾天，每次住宿體驗都很棒，房間挺乾淨的，服務也好！特別是前台小鐘很用心服務客人，每次入住前都會微信聯繫確認，貼心幫忙提前打開空調不然到的話房間非常悶熱，知道我喜歡泡茶喝房間也會提前多放水，主動錄入車牌，準備浴缸套非常為顧客考慮，讓人賓客如歸體驗，完全不用操心，以後出差肯定還是住這裏。