Artotel Batam

I had a fantastic stay at this hotel! The location is perfect – it's just a short walk to shopping malls, great places to eat, and even nearby massage shops, which made everything super convenient. The breakfast was also a highlight – plenty of variety and delicious options to start the day right. What truly stood out was the service. The front desk staff were incredibly friendly and helpful. When we needed to weigh our luggage, they kindly guided us downstairs and made sure we had everything we needed. On a rainy day, they even let us borrow umbrellas – such thoughtful service really made our stay more comfortable. Highly recommend this hotel and would definitely stay again!

Got a corner room but when check-in smelly… I think they knew the conditions so they provide free perfume…. They provide free mini bar… The toilet clean, good water pressure… However the tube of shampoo, although the shampoo is transparent but the cap have white substance… is it they gave recycled shampoo? The breakfast no egg station… they have ready cook eggs but I see inside… they are empty… after 1 hour still empty… They don’t have take away breakfast when request… as my wife was busy outside in the morning… no choice… she came back and have a quick breakfast… For me… the price not matching what I got… other hotels maybe provide better options… Hope my next stay conditions improve…. For the rest… stay at your own risk…

The check in was fast, with 10min you will get into your room. Managed to try out their breakfast set for 3 days. Everyday will have a slight change in menu. Room is clean and cold. Location wise is very centralise to all the mall and 10 min away from harbour bay. Will come back and visit again