Lido Palace

Beautiful and magnificent garda landscape. Best place to relax in a quiet and beautiful environment

Best as always

為他人預訂

From the moment I entered the grounds, I was greeted with warmth and professional courtesy. The design of the hotel combines historical bones with modern flair, and add to that superlative service. The best check-in process ever, with a tour of the hotel, every question answered, shown personally to my room. What is unique here for a solo traveler was having a smaller room that allowed me to afford staying at this beautiful, elegant hotel while being treated as well as any other guest. Every detail in the room noted and appreciated, from the super soft linens, the toiletries, the in-room amenities and the overall comfort of even their smallest room (still a good size). Every staff member from front desk to housekeeping friendly and approachable. The included breakfast was like a work of art - beautifully displayed fruits, pastries, proteins, and the friendliest omelette chef who delivered my plate to my table. The food service at the Bistro was also superb - attentive staff and superlative food. During a short wait for my meal I was treated to a few samples from the chef, which was a nice touch. Gentle music from a talented piano player and one of the best backdrops for a restaurant with the lake and mountains below added to the relaxed, uplifting meal experience. I also visited the spa and highly suggest a massage - the staff is attentive and talented. The pool and garden area also immaculate, relaxing, with food and beverage service available. Two of the most relaxing days of a long trip, and I look forward to returning to this wonderful hotel

We arrived through the buzzer gate and were welcomed but then had to stand awkwardly as no one then said anything to us. It was a good 10 minutes of awkwardly standing there before someone came to ask us if we wanted a drink and we explained we had a reservation for the bar but it was never asked to be proved with name and time. We took our seats and ordered with Simone the bar manager who was very attentive and friendly. The experience started out a little awkward but the evening soon improved with the live piano player and Simone’s service. When we paid our bill we asked if we could go out the main entrance of the hotel and Simone personally escorted us to the lobby and showed us the front of the hotel. We will be back for a drink and hopefully one day to stay at this luxury standard of hotel.

Exceptional hotel! You just could not ask for more. Second visit and will certainly be going back. The hotel, its location, the staff and the exceptional effort made by each and every individual is just perfect! Comes highly recommended, as part of the lhw chain and as a stand alone hotel. Thank you all for a great and memorable experience.