Radisson Blu Hotel N'Djamena

Đã từng ở đây vào năm ngoái, tôi thấy mình quay lại khách sạn tuyệt vời này lần thứ hai. Đội ngũ nhân viên khách sạn tiếp tục làm tôi ngạc nhiên, đặc biệt là đội ngũ lễ tân. Một lời khen đặc biệt dành cho GONDJE Estelle, người giao tiếp lưu loát bằng tiếng Anh mặc dù ở một quốc gia chủ yếu nói tiếng Pháp. Những chiếc giường thoải mái và kết nối internet ổn định liên tục giúp nâng cao trải nghiệm tổng thể. Và đừng quên nhà hàng, nơi có các món ăn địa phương và quốc tế xa hoa đang chờ đón. Cho dù bạn đến đây vì công việc hay giải trí, tôi đều hết lòng giới thiệu cơ sở này.

Currently one of the best places to stay in Ndjamena with friendly staff, backup power and water supplies.

The service was excellent. Ousmane in the restaurant was an excellent server. Haroun was superb and his customer service was fantastic. My room was spacious and quiet with a nice view of the river and Cameroon. The food was great and the lobby was comfortable. I would recommend this Radisson as top-notch.

One star may seem a bit harsh, but I am judging the hotel based on what one would expect from a hotel in this category. First communication by email is abysmal. Response rate is low and does not lead to solutions. No-one seems to care enough to take care of you and solve your requests. The lack of ownership and customer-friendliness is appalling. Requiring upfront payment is not the practice in world-class hotels and frankly insulting, especially when the payment was done by my company by wire but the front-desk person does not know how to check. they are incapable of crediting the points to your fidelity account, first they claimed they had not yet accounted for the payment, then they claimed it was due to a software issue. It just creates mistrust when the story changes and it does not reflect well on their professionalism. The restaurant is frankly sub-par with what you can get in town, for example the grilled fish is less tasty, more greasy, smaller and much more expensive. Frankly not worth it. Overall quite a disappointment for a Radisson Blu. (and I am a premium member)

Good hotel, but not a five stars hotel. Breakfast is good but staff not very friendly. Rooms are spacious but a little bit dark. Internet is working with a code. They change it sometimes but no one tell you that you have to get another one. AC is working well but not too strong.

As always Radisson never disappoints,.....Room was large with good views of the Lake Chad. staff were helpful and speak very good engish....their breakfast was exceptional; variety of fruits, cereals, pastries etc... however, the location is far from anything interesting (can be boring within the hotel) but would definitely stay here next time I am in Ndjamena!