Tài Khoản Khách
ngày 30 tháng 12 năm 2024
we stayed at ‘the village’ resort with our 8 month old for 3 nights.. here are some pros and cons that i observed.. pros:
- the property is very beautiful. they are surrounded by greenery and there’s a nice lawn where you can rest and relax under the sun or for your evening coffee. it is well maintained and beautiful to look at too. - the rooms are pretty spacious and have a nice cute balcony. the structure is a bit old and rustic but we did not complain cos our little one had a lot of space to crawl around.
- the food tastes good - we ordered in-room dining and had lunch at the restaurant and everything tasted really nice. we had complimentary breakfast as a part of our booking and that tasted good too. - the location is great with all popular sites such as zoo, mysore palace, aquarium, rail museum etc. at close proximity (under 5kms). cons. - they really lack in hospitality. the servers are not well trained to speak with guests and do not understand requests well. when we asked for normal water during breakfast, the server kept saying that they had options of either ‘tap water’ or bisleri bottle and nothing else.
- don’t expect even the tiniest bit of customisation to your food. we asked for an omelette at night and they said they won’t be able to make it. we asked for a small bowl of khichdi for our baby and they said they only make full portions (which seemed strange as we went to a few other restaurants on our trip and they were very accommodating of out req of a small bowl of food for our baby)
- their food is very overpriced - while hospitality and service is pretty sub standard for the price we pay for a room.. there were very very limited options for breakfast too and they were not accommodating of even the slightest of customisations.
- the rooms are pretty old and rustic - they don’t have centralised ac but a unit instead. it was not a problem for us but it’s something you may want to know upfront. overall i think our stay was decent but at the price point of this room and resort, you would expect some top class hospitality and services which was clearly lacking. i would visit again for the beautiful property (if they step up on the service) but probably chose to have all meals out somewhere else..
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