Tài Khoản Khách
ngày 24 tháng 7 năm 2025
We stayed for two weeks in this magnificent establishment, which resembles a Cretan village overlooking the sea. We had already stayed here two years ago, and the experience is still just as pleasant. The staff is incredibly kind, especially in the dining areas. They remembered our habits, were full of thoughtful attentions for our four-year-old son (Hugo), and always kept a smile on their faces, no matter the circumstances. We had a room with a shared pool that featured a garden area in front of the terrace, which gave the impression of having a beautiful private space. The layout, with its small alleys and neighborhoods centered around a square and a pool, contributes to a feeling of spaciousness. You don't feel crowded or notice the presence of other guests, even though they are certainly there when you go to the beach or the main pools. But even there, it's easy to find sunbeds and space to relax. The hotel's private sandy beach is sheltered by stone jetties that break the waves, which is perfect for children or for snorkeling. Musical groups perform regularly, providing great evening entertainment. We particularly enjoyed the service at the Lobby Bar, bathed in the splendid light of the breathtaking sunsets. The proximity to Panormo (served by a "little train") or Rethymno (accessible by bus or taxi) is a real plus. At this level of quality, you have to look for the small details to find areas for improvement. We feel that the reception could do a better job of communicating about the Kids' Club activities, as a lack of information means few children attend. But these are minor details, and ultimately, we wholeheartedly recommend this beautiful destination!
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