Bill & Coo Mykonos -The Leading Hotels of the World

I cannot tell you how amazing our 3 night stay was at this hotel. We were picked up from the ferry terminal and taken straight into luxury, in the transfer we were handed a fresh towel, cool water and freshly cut fruit. The service upon arrival by Eftihia was incredible, and this continued through out our stay. She organized everything for us without hesitation. The wait staff at the hotel restaurant, I can’t thank you enough, Andreas, Vasilis and the girls thank you for your outstanding service and to the chefs wow the summer salad and lamb souvlaki to die for! The room, wow, I mean pure luxury and comfort. After a day out exploring the island what a wonderful place to come home to. Everyone and I mean everyone including the hotel manager Mike was attentive and kind, we were literally treated like family. Of half Greek decent myself this was like coming home. I will 100% be back Bill & Coo, thank you again.

This hotel went above and beyond in every aspect and is a true world class 5 star luxury hotel. From the moment we booked we were contacted and approached to organise our pickup from the ferry terminal, ( we came in from Santorini) we were walked through everything about the hotel, the services, food options and even local places to visit by the awesome Eftihia, she is incredible and looked after everything we needed, nothing was too much h trouble including organising ATV hire, places to visit and also sending a box back to Australia to lighten our suitcases. The rooms were awesome and clean, subsets great and the bar and restaurant facilities the best, the summer salad and lamb souvlaki was We really enjoyed Mykonos and if we return will 100% be at Bill and Coo.

First impressions was wow and the last. Incredible sunset, friendly staff, very clean, tasty food. Croissants are breathtaking!! Every recommendation. We will be back for sure. Room is big, nice decorated and has stunning morning and night view.

This hotel went far beyond my expectations. The staff went out of their way to make sure we had what we needed at all times. The rooms are extremely well appointed, they leave treats in your room upon arrival and throughout your stay and have a nitely turn down service which is wonderful. There are hats, towels, a beach bag & slippers in the room & ready to use. Other than the towels, you can keep it all. Everyone was at our disposal to make our trip incredibly memorable. We will definitely be back!!

Think twice before booking this hotel. Save your money. We arrived yesterday, 8/31, waited 2 hours for our room to supposedly be cleaned only to ariive and find dirt and scuff mark stains on the bathroom floor and pillow cases with brown and black stains. We asked for the sheets to be changed and room re-cleaned while we were at dinner. The next morning, I notice the exact pillow we complained about and the sheets were still on the bed. When I took pictures and we complained about it and asked for the manager, there was no apology, and the exact response we received was: “ we were informed that your sheets were changed yesterday. Are these photos from today?” This is extremely unprofessional and disrespectful. For the amount you pau for this suite, we should not have to deal with this kind of unprofessional and unacceptable behavior from a “luxury hotel of the world.” anyone can go to a Holiday Inn and get clean sheets and responsive service. Unacceptable to be happening at this caliber of a hotel. Next, we requested luggage stands, and were given a broken one. later that night, we requested an iron and ironing board, and after 30 minutes of not receiving them, had to go to the front desk to figure out what was taking so long. We were told they were delivered to the wrong room. It still took another 15 minutes before we received them. We were late for our dinner reservation. We asked for the manager to come to our room so that we could speak with him or her. After 20 minutes of no response from the front desk, we had to physically walk to the lobby to make a formal complaint. We are very well traveled and have stayed at other hotels in Greece with excellent service but have never had an experience as poor as this.

Few big problems! This place is very miss leading about the suites and the location of the property. A big Part of the reason I booked this place was because of the location being advertised as close to downtown Mykonos. Well turns out they have 2 locations and the confirmation email shows the location I was expecting. The lady at the front desk admitted this has been a problem. When we asked if we could move to the location we wanted they said the suits aren’t as nice. Also there were a few problems with the room, first of all it was a hike to get to our room from the resort, also that whole resort doesn’t have sunset views. Also g with those issues the door on our shower broke and was stuck so we couldn’t use the shower. We ended up leaving for another hotel after the first night and we are so glad we did!