Justa Hollow Oak, Mussoorie

Disappointing Stay – Overpriced and Overhyped We had high expectations from this hotel based on their website and photos, but unfortunately, our experience was quite disappointing. We booked a premium room expecting a beautiful view, but the photos were misleading. The only thing visible from our balcony was a giant tree—definitely not the pleasant view we were hoping for. To make things worse, one of the cupboard handles was broken, and there were spiders in the room. I even took a photo of one. Shockingly, my son was bitten by a spider, which we discovered after checking out, when he complained of itching on his leg. The hotel lacks basic facilities. There is no play area, no park, and no swimming pool—which is especially disappointing considering the secluded location far from the main town. They also don’t provide any cab service to the Mall Road, something that other hotels in the same price range usually offer. The food was another letdown. It was tasteless and overpriced. We were served complimentary rice chips that were fried in what seemed like burnt, overused oil—the chips had visible black residues. The breakfast buffet wasn’t any better: the bhatura tasted like it was fried in the same burnt oil, the idli was dry, the eggs were overcooked, and the cheese omelette wasn’t properly cooked. If you’re charging premium prices, the least you can do is use fresh ingredients and cook the food properly. The only positive was the polite and friendly staff. They were helpful and courteous throughout our stay. However, overall, I would not recommend this hotel. You can easily find much better options with superior facilities at the same price in Mussoorie.

The restaurant had great food with great service. The quality of the resort is also great and all their staff is very kind and helpful. My family and I have been having a fantastic time here with all the amenities, food options, high tea, and overall fun.

OUR TWO NIGHT STAY JUSTA HOLLOW OAK MUSSOORIE....VERY NICE EXPERIENCE....FOOD AND SERVICE WAS AMEZING...ROOMS ARE VERY COMFERTABLE ....AND MOUNTAINS VIEW IS VERY NICE ...SPECILY THANKS MANAGER SHIVRAJ IS VERY HELPFUL.....CHEF DEEPAK WAS PROVIDE DELICIOUS FOOD