Hotel Palacio Muñatones

We got a warm welcome to this hotel which is a lovely building outside a small town, very close to the Port of Bilbao. We were only stopping one night before getting the afternoon Bilbao ferry to Portsmouth There is a bar and lounge and the breakfast facilities are in a nearby side room There is a lift to all floors and our room faced the front of the building. The room was clean, nicely decorated and had nice toiletries if you needed them. There were spare blankets and pillows in the wardrobe In the morning we had a really good continental breakfast. We didn’t want for anything and the hosts fantastic hosts couldn’t do enough for you I have seen complaints that it is near an oil refinery, we personally didn’t find this a problem at all. What we did find was a clean, friendly and very comfortable hotel that was very good value for money. It is also very close to a small town that has a well stocked supermarket where you can get stuff for the boat or take home. The journey to the port is literally minutes, we will definitely be stopping here again

Stayed here for one night prior to Bilbao - Portsmouth crossing. Hotel looks really good on accommodation websites, has lots of positive reviews. It has a restaurant which is useful when arriving after a long day travelling. On arrival we were told the restaurant was not open though tapas was available in the bar. The hotel is not difficult to find using GPS and is close to the ferry port. It was difficult to get inside as all gates were closed You need to ring a bell for admittance, even at 5.10pm. What is not clear from photos or mentioned in the description is that the hotel is right next to an enormous petrol refinery. The air smells very strongly of fumes meaning you really cant open windows unless you want to fill the room with fumes. The room was airconditioned but the lowest temperature was preset to 25 degrees. Way too hot for a night time temperature for me, though it may be fine for others. Rooms in the main building may be lovely but we had a room in a wooden annex. The room was large and clean with a comfortable bed and decent linen. Toiletries were provided in the bathroom which again was large with a good shower. What was really strange was there was no door separating the bathroom from the bedroom only a flimsy shower curtain! Not great for privacy. We paid extra for breakfast which was plentiful in quantity if a little dull. As we were getting in the car to leave the owner came running after us shouting that we had not paid for breakfast. I went back inside to show the booking to explain we had infact paid. I found this really embarrassing and annoying especially as the owner did not apologise for his error instead just stomped off. Admittedly there is not an abundance of accommodation near to the ferry port but I found this place overpriced and would not stay again.

A perfect location to put your feet up and relax after a full day of hiking. Located in a small community it is quiet and peaceful. The hosts were very friendly, attentive, kind and helpful. There is a little bar on the main floor with an enclosed patio seating area. The dinner and breakfast was both generous and delicious. I would definitely stay at this hotel again!

Estuvimos este fin de semana pasado, cuando entramos, la verdad que las instalaciones tenían buena pinta, parking privado, habitaciones amplias y a primera vista sin pega, con vistas a Petronor pero eso ya lo sabíamos de antemano. Bien. Cuando reservé la habitación, en detalles de la misma, ponía que las habitaciones estaban INSONORIZADAS, MENTIRA. Somos una pareja que siempre suele hacer el plan de pasar unos días en Muskiz para ir a un restaurante que nos gusta y no tener que arriesgar con el coche, lo normal, pero cual fue nuestra sorpresa que en la segunda noche (por qué la primera no había nadie) hablando en tono bajo y con la televisión puesta al cinco, nuestro querido vecino nos aporreó la pared al himno de (SILENCIOOOO) totalmente desproporcionado, bajamos a recepción para comunicarlo y expresar nuestro desagrado con la situación, y, aludiendo a que ponia que estaba INSONORIZADO, y aun asi hablando bajo, nos aporrearon la pared, a lo que el respondió que si, pero hasta cierto punto....ESO NO EXISTE, ESTA INSONOROZADO O NO. Pero es que encima ese no era el problema, no es que a parte de NO INSONORIZADO, LAS PAREDES ERAN PAPEL DE FUMAR (ESO LO DESCUBRIMOS EL DIA SIGUIENTE CON LAS SEÑORAS DE LA LIMPIEZA, QUE NO ESTABAN HABLANDO ALTO, PERO SE OIA ABSOLUTAMENTE TODO). Diciendole al dueño todo esto, nos contestó que los demás tenían derecho al descanso, pero, ¿eso implica que yo no pueda estar hablando con mi pareja? O sea, ¿que es un hotel para ir y hecharse a dormir?. Hemos estado en diferentes habitaciones que no ponían que estaban INSONORIZADAS pero no eran paredes de Pladur, así que podías estar cómodamente, dentro de límites por supuesto y respetando, en las habitaciones hablando y/o oyendo la televisión. No mintais. Es un capricho para darnos e irnos contentos pero ha ocurrido, en respecto al restaurante, lo contrario y precisamente, no es económico 210€ que nos costó el "retiro espiritual"

Nos ha encantado este hotel. Muy bien ubicado, muy cerca tanto de Bilbao como de Castro Urdiales ( Cantabria). Muy limpio. La habitación cuando entras huele excelente. Muchas gracias al equipo de limpieza. Pero sobre todo gracias Pedro y Ana, los dueños, que hacen que te sientas como en casa. Gracias por su atención, consejos y ayuda mientras estuvimos alojados allí. Muy cerquita del hotel está Petronor pero no molesta.

Un sitio muy bonito,la habitación perfecta muy bonita la decoración,las almohadas geniales el colchón también el desayuno muy bueno y muy amable el seńor ! Nos marchamos muy contentos. Relación precio calidad , fenomenal. Gracias