Muscat Plaza Hotel

A good hotel for business traveller ... easy to access and friendly ... granted a late check out at 230pm which is good for my evening flight.

Overall good

Great value hotel which also serves breakfast and has free parking available outside too. Breakfast can be a bit hit and miss depending on what you like but there is usually some there for everyone. Daily there was Karak Chai, Tea, Coffee, Milk, Cereal, toast, croissant, Cakes, fruit, salads, Boiled eggs and also some flatbreads meat/sausage and some of the daily options changed like Omelette/fried eggs/ puri bhaji/chana/dhal/mini pizza/ pasta/ noodles. We had a double room and it was the most spacious hotel room ever with a large double bed, wardrobe, dresser, table, chairs and spacious large bathroom with walk in shower with great waterflow. The AC in the room was fabulous too, not the most stylish room ever but well worth the price. There is also a small rooftop swimming pool and some bits of gym equipment on the top floor which, we didn't use (I don't actually know if anyone uses it) but i was told it was open from 0900-2100. Also it's a great location with plenty of food options within a short walk including many houshold franchises. And if you want a very late bite there are some places open close by open to the early hours with a short walking distance.

I arrived there as a short term solution to a former hotel problem. I ended up loving the place so much that I stayed for the whole duration while in country. As a solo female travelor, I got out of it so much more than what I've paid for. It's a major city, so usual expectations are all there, but I woul personally give it a 4.5 stars because it met my expectations and beyond. The building has structural wear and tears, but which building doesn't? Thank you so much for making my stay in Oman such a beautiful and memorable one.

Hotel facilities were excellent. Counter staff could be bit more customer focused.

Thumbs up: * location: KM hypermarket, Hardeez, KFC, plenty of other restaurants, laundry, barbershop,... all with-in a short walking distance. * parkings: plenty of public packings in front of the hotel. * breakfast: was decent enough. Thumb down: * staff: horrible reception, extremely inattentive. I kept calling to confirm before I reached, they do not answer! At the check-in: no information s at all. Calling from the room, guess what! no answer! At checkout, I asked for a bellhop, waited half an hour, no one came! Went down and took the trolley myself, receptionist did not care!

We went for a business trip & booked couple of rooms, the rooms were big and so clean. Execellent location with multiple choices of attraction nearby! Food was good with attentive service, will recommend this hotel.

The worst breakfast ever.. no food name tags on the buffet, noone was checking the station for refilling the juices, no one from service staff coming to cleaning the table (note that other tables also not cleaning) or asking if we needed anything, some of the staff that were there just coming taking food from the buffet in front of the guests and coffee and going on the back and noone cares about the guest. I spoke with the chef and he was just having the headphones on. After speaking with the chef one of the ladies went to the buffet and started removing all the food while the guests were still sitting there for breakfast. Very very bad experience and I would not recommend this hotel to anyone with 0 service. 👎👎👎👎👎👎👎👎👎👎👎👎🤮🤮🤮🤮

We stayed in triple room for a night here. 6 was well-sized for us, but there was literally no view. The window opened to the wall of the nearby building. There were also no slippers for the bathroom. We had to call twice and wait for nearly an hour for them to be delivered. The beds were comfy, and we had a nice night's sleep. The bathroom and the room were overall clean and well maintained. The breakfast was decent for this hotel. There were good options to cater everyone's needs. However, what happened in the breakfast room was totally indecent and inhumane. An Omani, who seemed to be the owner or manager of the hotel, physically attacked an employee and shouted bitter words at him, threatening him with his words . The employee was gentle enough not to react, but the Omani's attitude, shouting, and bad words ruined everybody's breakfast in the room.