Crimson Hotel Filinvest City, Manila

I do not recommend this hotel. We arrived 3pm, we had to wait more than 2 hours for check in. The receptionist obviously repeated the same sentence again and again. we were told to be able to check out later our last day, without surprise at the exact time they called my mom to check out and pushed her out, for that alone I can't recommend this hotel. When we checked in we saw a pilot, a business man, a family, a couple that were check in AFTER us having their room while we waited. When inquired we were told it's because they didn't had the same room type, i call ********. The room doesn't have water. The room doesn't have bath. The room doesn't have shaver. The room is clean, that's it.

GOOD: 1. Buffet breakfast was wide and varied. Appreciated that they anticipated the Valentine's volume of guests having breakfast and had addl seating and food set up in the lobby area outside Cafe 8. 2. Water refilling machine by the elevator lobby prevented used plastic bottle wastage. Good green initiative. 3. Room was still the same... Comfortable but getting old. No electric outlet on the right side of the bed? COULD BE IMPROVED: 1. Considering their check in is at 3pm vs other hotel's 2pm...we only got the sms that our room was available at 4.05pm. Then we had to queue at the check-in counter which only had 2 people! Two! It is Valentine's day and you know you have full house situation... We had to wait another 20 minutes to get our room key. Total 1.5hrs wasted before getting into our room. We then asked if we could ask for 30min extra late checkout on top of their 11am check out versus 12noon hotel standard. FLAT NO was the answer. We have mixed feelings about our latest stay in Crimson Filinvest thus the 3 out of 5 star rating for their service.

had a relaxing stay here!! everyone is accommodating the staff are very welcoming 🤍✨