Helvetia Hotel Munich City Center

Khách sạn có sân thượng, rất thuận tiện cho việc phơi quần áo. Vị trí tốt và gần ga tàu trung tâm. Rất sạch sẽ và diện tích phòng hợp lý. Nhìn chung, tôi rất hài lòng. nên hơi ồn ào.

It was a terrible experience! If it weren’t for the location, I wouldn’t even have booked this place! At first glance, the exterior of the hotel already left me a bad impression as it looked really old and sketchy. We went inside expecting to be checked in immediately, which did not happen. We waited inside for 20 minutes until someone finally appeared at the reception. We went into our room and it looked nothing like the photos. It was cramped and dirty. The floors had some mysterious white spots and had a lot of dust around the corners. The wall had a dead fly stuck to it. But what really triggered me was the pungent smell in the bathroom! It not only looked terrible, but also smelt like towels soaked in piss and cigarette smoke! I physically couldn’t use the bathroom without holding my breath. The shower stall was really tiny as well, and the fact that the sink started leaking really pissed me off! We had to place a trash can underneath it as the water kept dripping! I really thought it couldn’t get worse, but it did! The windows were painted with bird **** and the walls are probably made of cardboard! Because you hear everything in the room next to you! In conclusion, for the price of this hotel it was really a disappointing experience.

I was pleasantly surprised with this Hotel. It’s right in the centre of town a few minutes walk to the main train station. Check-in was easy and breeze at the staff were excellent. The room was very well maintained with a bottle of water and tea and coffee facilities. Water was hot in the shower and the Aircon was working throughout my time there. If the only negative was the Wi-Fi which wasn’t the strongest so I use the free Wi-Fi from the Hotel next door.