Sure Hotel by Best Western Muenchen Hauptbahnhof

Dịch vụ và vị trí của khách sạn rất tuyệt vời, và độ sạch sẽ cũng chấp nhận được. Tuy nhiên, có khá nhiều người vô gia cư ở khu vực xung quanh, khiến nơi này hơi bất an vào ban đêm. Vào buổi tối và buổi chiều, thường có tiếng cãi vã giữa những người vô gia cư và những người say rượu. Mặc dù bản thân khách sạn rất tuyệt, nhưng môi trường xung quanh có thể hơi khó chịu... Nhân tiện, khách sạn không cung cấp ấm đun nước, dép đi trong nhà hoặc đồ vệ sinh cá nhân như bàn chải đánh răng, vì vậy hãy nhớ mang theo đồ của riêng bạn.

Relatively small room. Quite clean. The biggest disadvantage is missing air-condition. Don’t take this hotel in summer if you want to rest. If you like sauna, this is your place. Biggest advantage is location.

I would recommend this hotel. If you come from Munich Airport you can take Lufthansa Express Bus and the bus will stop in front of the hotel. This hotel have a good area. The breakfast so nice it worth it to select the room with breakfast. The hotel have 7 floors but have elevator just 6th floor. If you got 7th floor need to walking a bit more by stairs.

Nice hotel near Hauptbahnhof. Great for early trains. Staff is very kind breakfast is good, especially I liked different types of yougurt. Recommended!

I have such a horrible experience with this hotel when I come today while trying to check in . There are so many reasons to be fead up with 1. Although is 14:55 pm , they don’t allow us to check in , I am ok with that since check in is 3 pm . So I went for my lunch and came back after 3 pm . But , still not allow to check in . 2. The staff name called Oman and one old lady were at reception counter , but totally ignore all guests even over 3 pm plus plus . 3. We know that need to fill in registration form , and ask him whether can I fill in first , also not allowed 😡. 4. Oman said , he will call once the room is ready , but never called even until I asked . 5. Almost 4 pm only , I have to ask again for my room ready or not . Then only he pass the key to me . I was so upset with this hotel customer services . I will never ever stay again and never recommend to all my friends .

The hotel is conveniently located next to the central train station. However, this also means that the location is not nice. (Typical European big-city train station feel.) If you want to be housed in a nice part of the city, go somewhere else. The rooms are clean, but very old - there is no air conditioning, the bathroom looks dated, and the whole ambiance of the hotel is not new. The breakfast was ok (not bad, not great). I only stayed there for one night during a brief visit. I wouldn't recommend the hotel for tourists or people who want to stay longer.