Motel One München Sendlinger Tor

Fabulous location. Lots of places to eat nearby. Nice bar with plenty of choices. Food limited to snack menu in the evening. Didn’t try breakfast. Staff were friendly enough. Downside was no kettle available from reception. But I was told you can get hot water from the bar. We were on the 7th floor and the first night returned to lots of flies in the room. Asked reception for help. They couldn’t move us as the hotel was full. They explained it was due to some nearby water. It was only that first night thankfully. Managed to get some pickle juice as a repellent. They tried hard and it wasn’t their fault. There was a floor length window that fully opened in like a door. Although there was a glass panel I didn’t think it was safe so left it on the tilt opening for ventilation. Couple of small gripes. Bath towels weren’t replaced in 4 days. There was only a bin in the bathroom not the bedroom. All in all lovely hotel with everything you need for a city break. Tip: turn left and you will see the back of La Fayette. Looks nothing from the outside but stunning inside. Turn right and go just around the corner to Kennedys, an Irish bar with live music.

We normally wait to do a review, but an incident that occurred on day 3 of our 7 night stay has soured the rest of the stay here. What went wrong- it is early Sept and it’s warm and humid out. The first night, the bartender was fantastic - we spent about 70 Euros on drinks including tips as the bartender was fantastic. Day 2 we came back midday to rest in the hotel and requested 2 glasses of ice to take to our rooms (there are NO ice makers on the floors, nor coffee maker in the rooms). This different bartender said bring back the glasses, of course we would. We come back day 2 evening ask for 2 glasses of ice from same bartender, again, he rudely says bring back the glasses. We told him that we did earlier and will again (he was behind the bar when we returned them to the 2nd bartender). Today, day 3, it’s very hot and humid, on the way back we buy some drinks. We get to the hotel and notice an outdoor seating area. We ask for 2 glasses of ice from the same nasty bartender. We go to the nice outside area to sit and have our drinks. After 2 minutes the same EXTREMELY rude bartender tells us that we can’t bring outside drinks to the outside area….. WAIT we are PAYING guests for 7 days and you tell me that we can’t bring 2 cans of San Peligrino to enjoy on the outside are of a hotel that we are paying for??? Is this how you treat your guests after we have spent over 1000 Euros with you? Well now we know where we we will NOT be spending our hotel money on…. What is the problem with a paying guest drinking an outside drink in a hotel amenity that we are paying for? One would think that people walking by would see people sitting in their garden and want to come as well. I know it was just the interaction with this one Bartender that is problematic- the other waitstaff are wonderful. It’s because of this 1 interaction with someone who obviously dislikes his job and/or tourists that I am writing this. This is the wrong type of employee to have working with your customers. After day 3, because of this, you’ve lost us because of him. Who knows how many others he has harassed what you are looking for too, look elsewhere. It’s cool enough where you have to sleep without the comforter.

This place is in a really good location. Can’t recommend that spot highly enough. Also, it has some parking and there is a public car park nearby. Staff are super friendly. Rooms pretty decent. Standard motel and bathroom which is just really good. You can choose to have breakfast at the hotel or there are plenty of other places nearby. Wonderful bar staff who entertained us well when we went for drinks. Motel One is to go to default choice for us when there is something available