Vienna House Easy by Wyndham Munchen

- No place to leave the bags safely (a reason why we chose the hotel) and it is stated on website. - We had to pay for bag storage somewhere else. - TV didn’t work at all for 3 days (requested fixing twice), they finally took care of it… - Shower would leak towards the outside so every time we used it we made a mess and had to used most towels to dry the floor. - Kitchenette is useless: no utensils of any kind (only ONE spoon for 2 people), no sponge or anything to wash the 2 cups provided (housekeeping didn’t wash them either), not even a rag or towel to dry stuff. - Bathtub didn’t have any pressure, so impossible to fill up. Tried on 3 different ocasion. Could never use. See video/photos. - Dryer machine on laundry room was useless, specially for a hotel, took over 6 hours and our clothes were still not dry. A day pretty much lost waiting on it. Ridiculous. - The room was not in the appropriate clean condition when we checked in. - for example all windows dirty from the inside (face and finger marks, etc), not cleaned in months. - Wifi was unstable and slow, couldn’t even make a phone call. Every day the same. - 6 nights and only got 2 coffee capsules. no refill. - I had to go and to the reception to get a trash trash bag because they didn’t put one in. - No air-filter-thing on sink faucet will make the water bounce everywhere.

Lovely hotel in a great location. Helpful staff. The only things we would have liked were a fridge and kettle. We’d definitely like to stay again.

Love this hotel and location is very near supermarkets and DM.