Holiday Inn Express Munich - City East, an IHG Hotel

Khách sạn này có nhiều vấn đề về nhân sự: 1) nhân viên làm thủ tục nhận phòng, lễ tân cực kỳ thô lỗ với khách nữ, phân biệt giới tính hoặc phân biệt chủng tộc, tùy bạn chọn 2) nhân viên dọn phòng gõ cửa phòng từ 9 giờ sáng 3) nhân viên phục vụ (tại quầy cà phê và đồ ăn) không biết họ đang làm gì hoặc phải trả tiền ở đâu hoặc gợi ý gì cho khách Căn phòng thực tế đủ sạch cho một kỳ nghỉ ngắn

Hotel is close to bus stop of 190/191 which can easily take us to Berg am Laim metro station. And it then only takes about 15 minutes to Marienplatz. Room is spacious but there’s no free bottled water. Breakfast is really good, with many kinds of food. We stayed for two nights and after came back on the second day we found that room was not cleaned then I called the front desk and was told they didn’t do the cleaning on for the first day of stay, which I was not informed upon my check-in. But later they sent someone to grab the trash and brought new towels. Except this, all is good.

Stay away from this hotel. Even input not by booking they gave separate beds and they lied that they can’t see those notes. And I carried my 60 kg bags by myself 3 times to wrong rooms because of them. Finally they gave me this room but please see what they promise and what they gave. And their explanation was more funny and dramatic, they said the picture they put is not a promise !!! They are cheater be careful. They didn’t make and refund but trip.com gave me 50% back as trip coins thanks to them

Room is spacious. Parking fee £19 per day. Will comeback again

This is the worst Hotel that I have ever stayed in my whole Life. The Name is just Holiday Inn express but nothing is matching their brand if you see the Hotel

Fast check in and express check out, 10 minutes walking to S bahn station, the room is good with modern furniture, there are the iron, hair dryer, kettle in the room, but no bottles with drinking water. Very good breakfast. Good price quality ratio. Next time we are also going to book this hotel.