B&B HOTEL München City-Ost

Arrived at 22:45, hotel advertised that they had service until 23:00. There was absolutely no one there upon arrival. My reservation number would not work on the self check-in terminals. After calling the hotel number, with no reply, I then had to call Trip.com (the agency I booked with). They provided me the correct number and finally I got the reservation through after 45 minutes. How can a hotel advertise the wrong hours? How can they not have at least 1 staff member on-call in case something goes wrong, just like here? Outrageous! Disgusting service.

Good place

옥토버페스트 기간에 겨우 예약해서 간 곳이라 중심지와는 떨어져 있었지만 깨끗하고 리셉션 직원불들도 정말 친절했습니다. 방이 깔끔하게 관리되는 것 같아서 좋았습니다. 다만, 냉장고가 없는 것이 조금 아쉬웠습니다.