Purity at Lake Vembanad

This is the most beautiful, relaxing hotel we’ve ever stayed in. Room was amazing with a fab view! Huge thanks to the chef Sahal - the food was to die for! Arya, Mary, Sarath and the rest of the team were so kind and treated us like queens - no request was too big. We’ll be back!!

Amazing peaceful place to relax and enjoy backwaters. A special thanks to Arya, Suresh, Vishnu and Mary for their strong welcome behaviour. We enjoyed a lot our stay !

We had a wonderful stay - absolute tranquility in the beautiful hotel with its gorgeous garden, with opportunities to take day trips for sightseeing. The courtyard is a lovely, shaded place to enjoy the fantastic food (we had a great tasting menu from chef Sahar on our last night). The pool has a wonderful view over the lake and the Ayurvedic massages are amazing. Thank you Mary, Arya and Suresh for looking after us so well. This was a truly memorable trip.

The hotel and the location are very nice. Service at restaurant is quick and organized and the staff is friendly and attentive. However the whole experience has been totally ruined due to having been double charged for the stay. I paid by bank transfer in February, sent respective confirmation and even the location code. Until my departure they were unable to locate the transfer and made me pay again by credit card, assuring they would return the money as soon as they locate the transfer. Both payments have already been debited in my account and no refund made. My bank assures me that the money has reached the recipient bank and I already asked and paid for the return of the initial payment, even though I am aware that Malabar Escapes has to authorize it. Now since my departure (end of March) the hotel stopped answering my e-mails. I cannot help wondering if the staff from reservation (Adithya) and finance departaments are incompetent or if there is a scam behind. I hope that senior management investigates this matter and returns the money urgently. Future travellers be aware

First class hotel. The staff were great, especially receptionist Mary and the lady in charge of the restaurant. We did not only get an upgrade to a sea-view suite but could also leave all our belongings in the room while we went on our backwater house boat trip for 24 hours. The cooking was excellent and we thoroughly enjoyed our stay!

This is one of the most amazing and beautiful places we have stayed in our travels. The layout of the place is spectacular - artwork, courtyards, pool overlooking lake and the most amazing food from the chef and kitchen that you can imagine! Fabulous Indian food prepared to perfection. The staff is amazing and the canoe ride with local fisherman a must. So calm, peaceful and restful. A true gem in India.