chrispalmer
ngày 1 tháng 1 năm 2024
We booked the Rose room however the room facilities did not match up to the description. There was no tea/coffee making items, no gowns or slippers, the wifi was absolutely rubbish, the toilet seat had 1 hinge completely rusted through( this was replaced when we mentioned it, why they hadn’t replaced it before 8 have no idea, also it was advertised as giving a welcome wine/champagne, this was not forthcoming. They only provided 2 bath towels which were hard, grey and one was torn. The bathroom had a bad smell. Breakfast was not of a great variety, 2 fried eggs, the best we have had this trip, 3 chipolattas, a bit of salad, 2 slices of toast with strawberry jam coffee and a couple of orange.
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