Yadis Hammamet

Most of the staff were friendly, the hotel in general is clean and the food is delicious, although it is not very varied, but it is good and the children liked it very much, especially with the presence of fresh pizza for dinner, I did not like the presence of some old towels (some cut up) and this harms the reputation of the four-star hotel. The sea is a private beach that must be cut off, beautiful and clean sand. The view from the rooms facing the pool is very nice

Very bad experience at Yadis Hammamet. We had fully paid in advance for a one-week stay, but the hotel did not respect its commitment. Instead of keeping the room we had reserved and paid for, they decided to resell it. On top of that, the staff was very rude and unpleasant with us. This is unacceptable and highly unprofessional. No respect for the customer, no transparency in their management, and a very disappointing experience overall. I definitely do not recommend this hotel.

This hotel stands out for its exceptional quality in many aspects, especially its outstanding animation team. The staff is friendly, professional, and dedicated to ensuring guests have an unforgettable experience. From daytime activities like sports, games, and creative workshops to evening entertainment with lively shows and themed parties, the animation team keeps the energy high and engages guests of all ages. Their enthusiasm and talent create a vibrant atmosphere, making every moment enjoyable. Combined with comfortable accommodations, delicious dining options, and excellent service, this hotel offers a perfect getaway. The animation team truly sets it apart, adding fun and excitement to every stay.

Hotel Stay Review – August 9 to 15, 2025 We visited this hotel three years ago and had a much better experience back then. Unfortunately, this time the stay was disappointing and did not meet expectations. We booked 3 rooms (2 guests per room) plus an additional guest for a couple of days, paying almost £2400 for an all-inclusive stay. Service & Treatment We noticed a clear difference in treatment between Arabic guests and non-Arabic guests. Staff appeared more hospitable and attentive to non-Arabic guests, who received benefits we did not. At times, our requests were ignored by some staff members. The beach attendant who organizes the seating under the umbrellas would immediately prepare chairs and deck chairs for non-Arabic visitors, but if you were Arabic, he would ignore you until you asked multiple times — and even then, he would only assist after serving non-Arabic guests first. At the beach bar, when we asked for soft drinks, the staff member refused, claiming he served only alcoholic drinks there. However, this was not true — we saw him serving soft drinks to foreign (non-Arabic) guests. Food & Drinks Coffee was of very poor quality. Tea was essentially hot water with mint — not good. Juices were low quality. Food variety existed but most dishes were not tasty. Same salads served every single day for a week. Some dishes were not fresh or well-prepared. Plates in the service room and restaurant were often dirty — we had to check each one before use. The restaurant cleaning staff were polite and tried their best, but hygiene still fell short. Cleanliness & Maintenance Room cleaning was insufficient — dust everywhere, likely due to too few cleaning staff. The tools and equipment in the rooms were old and had visible stains. Bathroom towels were stained, in some cases not properly clean, and very old — yellowed from overuse and excessive chlorine. Common bathroom in the reception was often out of order and dirty. Diffuser and tools in public areas were not working. The lift was not functioning correctly, and there was no electrical certification plate showing the last or next verification date, which is a legal requirement in Tunisia. The entrance area had multiple spider nests. Entertainment & Staff Conduct Animation team was unprofessional, often harassing foreign guests (particularly young women), and the activities were boring. Language skills among the entertainment staff were poor, making activities less engaging. Covered pool lifeguards were polite, professional, and stood out positively compared to others. Overall This hotel has declined significantly compared to our previous visit. While a few staff members were kind and tried their best, overall service, cleanliness, food quality, and maintenance were well below the standard expected for the price paid., I would strongly recommend looking at other hotels that offer better value and hospitality.

The hotel was really nice, and the staff were extremely friendly and welcoming. I had a lovely room which overlooked the pool and the beach, and my room was looked after every day. There's food for everyone, and as a picky Eater, I had many options. The animation team made my holiday. They were always full of energy, and always had a smile on their faces. They made sure to include everyone with activities during the day, and the best part was the evening entertainment.

The hotel is really nice and clean, on good location. Everyone working in the hotel is kind, hard working and always ready to help. Food is good. Beach is nice and clean, outdoor and indoor pools too. WiFi is excellent. Only problem is noise. Even during the day music is too loud, but in the night it is often impossible to sleep, and that really need to be improved.