Tài Khoản Khách
ngày 25 tháng 7 năm 2025
We have not long arrived home from our family holiday (2 adults & 5y/o) and can't rate this hotel highly enough. We were greeted on arrival to tea and macrons, a lovely man took over very heavy 🙈 suitcases to our room for us, which was definitely appreciated in the scorching heat. The hotel was busy but didnt feel overcrowded due to the size of it and the many pools and beach area. The food was excellent, even my picky 5 year old enjoyed it! Drinks are what you would expect from an AI hotel, although we found the drinks better from the indoor lobby. It was a nice extra having the second family bar on manar 2 where we were staying. The rooms were spacious and beds comfortable. There were many little touches that we noticed throughout the week that made this hotel stand out from any other family hotels we have stayed at, fresh flowers on the tables in the lobby, the lovely man playing piano every night, the on site photographer, the little gifts left in our room on our last evening. But the stand out thing that will make us definitely return again (which we never do) is the staff. All of them are amazing, the lifeguards, the bar staff, waiting staff, reception, tui reps, the entertainment staff, the two men in the shop, i can't speak highly of them all enough. But especially, kadesha who cleaned our room for us every day (2110). She is such a lovely lady and we would return alone just to see her, my son absolutely loved her and she came to see us on our last day to say goodbye. This is a fab hotel and we can't wait to come back again! Definitely will recommend to everyone!
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