Courtyard Parsippany

Everything from check-in to check-out was top notch. Marco the bar tender was fantastic during Happy Hour !!

酒店旁邊就有個墨西哥餐廳，味道不錯 房間大床品舒服

Not bad Hotel was clean. Staff friendly. Parking area good. Only thing I wasn’t crazy about was the elevator. A lot of noise and jolts and hard stops. Something that should be looked at.

I like the location quite and staff were very helpful and the room was cleaned.The front desk was very accommodating they let me checked in early , I was able to relax in the room after a very exhausting work week in Manhattan.

Property was smelly, had musty damp smell. Paint was chipping, aged property. One elevator was not working, phone in the room did not work. When we checked in we wanted to take shower, no bodywash, just two shampoo and conditioner, had to find housekeeping first thing after checking in. There is no microwave in the room. We were there for a wedding and a big party. There were insects and ants in the room. I brought to the attention of Kenneth(Ken) at front desk.He was quite rude. His response was we can change can change your room or engineering check it. I was going into wedding, I was not going to miss the event I was there for. Ken also said there won’t be any compensation, I clearly told him this is for safety and health of my family, I am not looking to get compensation for this. I told him I was disappointed, he said he can’t do anything. No apology nothing. Breakfast in the bistro has nothing special except you can get good coffee. Staff at the bistro especially Jackie and JC were very nice. I have stayed in lot of Courtyards and had certain expectation in mind. This place does not meet even 20%. My experience with front desk felt like he was doing a favor by letting me stay over there. I would never stay at this place.

Broken refrigerator The only bad thing was that the refrigerator in the room didn’t work. When we finally had a chance to tell someone, they replaced it. Also, it was slow getting service for breakfast.