Red Roof Plus+ Mt Pleasant - Patriots Point

不衞生，老舊酒店

The tub was nasty and the drawers had water damage. House keeping never cleaned our room so I had to find a housekeeper to get clean towels. Will not be back.

Worst stay of my life Right when we walked in to our room, it smelt like pet dander and musk. I tried cancelling our reservation so we could stay elsewhere as the stench was that bad however, we would not have gotten a refund so we toughed it out. I put perfume on my upper lip the first night just so I could get to sleep. I understand that this motel is pet friendly, but if you’re going to be pet friendly, you should ensure that your cleaning staff are able to remove pet dander/smells from rooms. Our keys also stopped working after 2 days and I had to go to the front desk to get a replacement key. No apology for the inconvenience from the front desk staff was given. Honestly none of my interactions with the front desk staff were customer service oriented. When I checked in, there was some guy talking to the front desk lady while she checked me in. He didn’t need help with anything, they were just having a conversation together. When I checked out, the front desk guy was talking to someone on the phone as he checked me out. None of the staff seemed friendly or customer service oriented. This is the first and last time that I will ever stay at a red roof in. We had our AC set to 60 during the entirety of our visit and our room never got below 70. Our “guide” and “Netflix” buttons on our remote did not work. This motel does not do turn down service. Trust me when I say to pay a little extra to stay somewhere nicer!

There wasnt much to like about this property Theres several other problems besides the ones listed

When you’re right next to a NJ Turnpike, your standards should be low. The shower handle came off in my hand when I went to turn it on. Very bizarre not to have a phone in the room to contact the front desk about it.

The rooms were updated sort of...the smell and feel of mildew was horrble and even the sheets were damp. That was our biggest problem.