Tài Khoản Khách
ngày 28 tháng 9 năm 2024
Our Dinner on the first night was served in a cold, draughty room; wind blowing doors open. The service was Shambolic. Staff seemed lost and without management or direction. The food was substandard, almost inedible, portion sizing random, fairly tasteless; wine not served by the glass! All this was even more worrying as we were asked to pre-order our food from a hugely restricted menu. The Breakfast was not much better. Large amounts of nothing. The rooms have Great sea view and the wallpaper behind the bed is quite funky. But room was generally rather tired. Floor dirty, limited sockets and no usb points in the room. Bed was comfortable but pillows not so good. Room Welcome guide full of how much items will cost the guest if damaged and rules for when the rooms need to be vacated rather than welcoming guest to the hotel and making them feel wanted guest. The Common areas are tired, dirty, the reception floods when it rains. Many and tacky warning signals to abdicate management of responsibility. Random people loitering around the externals making use of the free WiFi. Where is the Management? Conspicuous by its absence! Probably the worst hotel I’ve have had the misfortune to stay in for a long while. Faulty Towers!
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