Borgo San Faustino Country Relais and Spa

Ottima atmosfera, servizio impeccabile. Struttura favolosa, esperienza unica.

Bellissima struttura immersa nel verde con una bellissima vista sulla campagna umbra. Il resort è fornito di piscina, una gradevole spa ed un ristorante specializzato nei piatti del territorio. Il personale è molto garbato ed attento ad ogni esigenza.

Authentic Italian charm with views for days! We were hoping for a nice country Relais...Borgo San Faustino was beyond our expectations. What a beautiful location with views for days and days. The property is authentic old-world charm with interesting ruins on the property. Beds were comfortable and our two dinners on the property were delicious! The staff helped us with all of our needs.

We were shocked at the condition of the property based on the resorts rating. We came the last week in May and the pool was not clean, the hot tub was not clean or on and the sauna wasn’t on either. No staff was to be found anywhere. We tried going into the spa- no one was there. We tried going into the dinner room at 7:30 (when dinner was suppose to start) no one was there. The property has bugs flying all around it. I understand the area is a little more rugged but it was hard to relax when the patio furniture has seen better days, you have no towels to use, no one to order a drink or get water from and there are bugs flying everywhere. The room and sheets were clean and the area was beautiful but we were honestly creeped out by the property and lack of upkeep. We were suppose to stay two nights and decided to leave a day early.

This place has the potential to be very good but some of the team have lost the energy this autumn and are busy on their phones or pre-occupied with other things. Our breakfast experience was the poorest of our Tuscany and Lazio experience while the restaurant itself is the most beautiful, a real shame. Dinner was good but sides and desserts on the menu were unavailable. The pool was green and the outside jacuzzi even more so. It felt like end-of season lethargy but it didn’t need to be this way. In the summer, it’s probably great, but if you are open, you should still offer the experience of clean pools (to look at!) or at least complimentary spa use (€25pp) to make up for no outdoor facilities. It was the most expensive nights of our trip but we had far superior and better-priced food and rooms elsewhere.

We absolutely loved this place and will absolutely come back many times. Such a calm environment, great pool area, good wine and good food. The staff was very helpful and really went the extra mile to make sure we enjoyed our stay. Would highly recommend this hotel to everyone.