Stay584844
ngày 10 tháng 7 năm 2024
I was a little nervous going as I had seen some bad reviews, but this was not our experience. We had a Garden Room, block 1400. Two large bedrooms with really good AC. Entrance room also had a spare bed, felt it would have benefited to be set up as a sitting room, but tbf rooms were comfy and balcony was large. Bathroom fine, doors seem to have replaced recently and I would say painted recently too. On site shop was handy. Food was a bit repetitive, not much for the kids. Huge varied salad selection, which was nice. Desserts were fab. I had no issues with Staff, some more curt than others but no complaints. Reception were very helpful, especially when i was checking in i realised i had no purse, it was very upsetting but the staff did everything to help me. Thankfully i had just left it in back our transport. I was very grateful to them as i was very upset initially! Also there will bring you and baggage to your room in a golf buggy which was great! All staff acknowledged us and said hello on passing etc. We based ourselves in larger pool wth slide and it was fab. Yes some bedbeds look dirty., but we just used the towels. There was as the day got later a smell from pool toliets. The location was fab on the beach. There is a shop and a nice place to eat, Mondos, just off the site at the beach to the left. The tokens for drinks were a bit of a pain but you just get used to it quickly. Rooms cleaned daily and fresh towels supplied. Had an issue were towel rack broke was fixed quickly. I also attended the spa for a massage, was very nice. Some area would benefit from a refurb, namely the pool bar, uneven steps, broken tiles. Overall really enjoyed our stay, location was lovely and being on the beach fab.
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