Hotel Universel Montreal

I booked through ******* because it was cheaper than on the hotel website. I specifically booked a premium room with a king bed for two nights. My first night I was put into a standard room with two double beds. Day two I went to inquire as I didn’t think I was in the right room (I was too tired when I arrived day one). They said it was *******’s fault but on the email confirmation it clearly said Premium Room, 1 King Bed. They moved me to the appropriate room for day two and credited me $50. I feel like they could have done more as it was their mistake. The double bed was comfortable enough (as was the king bed) but the shower in the premium room made it worth the upgrade.

An official extremely friendly team. The restaurant was under renovations however alternate arrangements available. Lovely pool and wonderful spa!

Nice hotel for the cost we paid (around 115 $/night). Good amenities like indoor swimming pool, gym etc. staff were friendly. Does not have complimentary breakfast but they have a restaurant inside and also lot of shops and restaurants nearby. Metro station is walkable and connects to most of the attractions. Also has lot of attractions like olympic stadium, biodome, planetarium within walkable distance.

Close to Olympic stadium. Deco a little older. But convenient as there are few hotels in that area.

Great location. We were close to the Bio Dome and planetarium. Only issue I came across was our room had dirty glasses. Overall all was great.

I like the place's cleanliness and quiet rooms. I stayed 24-25 Dec, and it was just as quiet as on any other night.

I really liked my stay at the Hotel, staff was friendly, attentive, the only thing is, I found that the toilet paper roll is to far away from the toilet, , you actually have to stand up from the seat to get the toilet paper. Customers might not be happy with how it is situated. Other than that I was happy with my stay. Thank you.

Convenient location to the INS - I wish there was a subway attached to the hotel because after a long day of training, it’s tough to walk back up the hill.

Everything was great except for the flashing light in your eyes as you pull up to the gate. Whoever thought that was smart is totally wrong. It’s blinding