Borgo Pulciano Agriturismo

From the outside this agriturismo looks pretty nice. But, first of all, I don’t think we’ve ever felt less welcomed when checking in. Then into our room… cold, bare, unwelcoming, with bare walls and lacking any charm whatsoever. We have stayed in many agriturismi and other types of lodging in Italy over a 24 year period, and this is the first one we’ve ever found without a bidet. I decided I could (grudgingly) live without one. But then after showering, we found that the bathroom floor floods because of the way the shower is constructed. When we asked for more towels to mop up the water, they wanted to charge us €10, I think for each extra towel. We had never heard of anything like this! I know that sometimes a hotel will charge for damaged or soiled towels or linens, but we were only asking for towels to clean up the flooded bathroom due to a badly designed shower. Also our kitchen had a four burner stove, but not a single pot or pan to cook or reheat anything in! After a couple of day of days, most of the staff became friendlier, but the two women working there remained pretty sour and unfriendly. When they remodeled this place, it seems like they did it on the cheap, didn’t really pay attention to details that would’ve made it nicer and left some details unfinished, like unfinished trim. The room smelled like concrete and there were gouges in the wall that hadn’t been repaired. On the plus side, the bed was comfortable, the room seemed clean enough, the heating worked, and there was good Wi-Fi. However, we feel that the bad/funky far outweighs the good.This place is owned by the Garibaldi chain of hotels and it’s obvious that either the hotel chain management or the staff seem not to care very much. We left early (and lost one night’s fee), but we wanted to move on to somewhere more welcoming.

Perfect getaway! There’s no denying that the staff made this oasis in the countryside a perfect place to relax. Yes, we hired the electric bikes and explored the local sites, and wandered further by car, but places like Perugia, Gubbio, Assisi and Sienna were an easy day trip. The highlight for us was the level of catering. Great buffet breakfast, and delicious and beautifully presented evening meals in the restaurant. Making it all work were the attentive, friendly and helpful staff (with any question, even a query about our hire car!) So, a huge thanks to Santi (chef), Stephania (the pastry chef), and serving staff Sabrina and Graziano.

Beautiful borgo with spacious and comfortable “self catering” accomodation, nicely located in a quiet and charming part of Umbria with beautiful views. The parking right outside the cottage was perfect. The beds were great. The restaurant is good but if you’re there for a few days and wish to cook a meal or even boil and egg in your kitchen this is impossible. There are NO kitchen cooking implements, not a pot, not a pan, not a coffee pot, nothing with which to wash up, not even a plug for the kitchen sink. One has to bring the whole kitchen along. We had to buy an espresso Mokka pot just to be able to have coffee. Yet they have dining facilities, a fridge, some cutlery, no wine glasses. This was disappointing. The pool area is great, but you must wear a swimming cap which is written nowhere and on booking directly as I did, they don’t tell you this. On arrival they offer you one for €3. It’s most annoying when one has these already at home. Swimming towels can be borrowed with a deposit. The double volume, attic style cottages with bed upstairs are exceptionally hot upstairs, the air conditioning does not reach there. We had to bring a mattress down to the lower level and use the sleeper couch in order to sleep on subsequent nights. The staff are pleasant and helpful and make an effort to find solutions to problems. We were assisted with a late arrival restaurant booking but I also realize now that cooking in our own self catering cottage would have been impossible so they had to make a plan for us.

Stay Here-It's a Dream! The photos do not do this location justice! It is even more beautiful. I usually stay in Tuscany but now Umbria is at the top of my list. Besides being elegant, comfortable, and super clean, Borgo Pulciano Agriturismo is very affordable! It is super pet and family friendly. It also has probably the best breakfast I have ever had in Italy! And there are 2 pools! Absolutely the best!

Great country stay Beautiful setting. Spacious mini apartment. Comfortable bed and good heat. They let us borrow an iron for dressing for an event we attended. We borrowed a cork screw as well. Had a brief problem with boiler, but they reset immediately. Very nice breakfast. We would certainly return.

Camere sporche, umide, letti ad una piazza e mezza, tavolette dei bagni rotte, camere consegnate fredde e non riscaldate per asciugare l’umidità, disattenzione nel fornire asciugamani ( non cambiati ed ottenuti solo dopo tre ore con continue richieste) , federe sporche. ( vedi foto )Ma la cosa peggiore è l’incapacità’ da parte della direttrice di rispettare i clienti creando solo difficoltà per ogni cosa e rispondendo in modo risoluto senza creare una forma di soluzione. Grazie alla signora responsabile del ristorante per averci aiutato a mediare con la netta negligenza della direttrice e trovando una soluzione per non dover lasciare la struttura.