Tài Khoản Khách
ngày 29 tháng 11 năm 2021
Staff with the worst mood of the world (except for maids), rooms and baths really old with bad maintanance. Rooms are old, noisy, doors dont close. When we arrived there they sent us to a room which was not ready, so after one hour there, we were moved to another. At Breakfast they put even the sugar in your cups!!!! Blankets are short, like for a criddle . The bathroom door didnt close properly, so we told that to the lobby. Nobody fixed it. My sister was kept inside, then. At the lobby, Ines did not come, did not answer the phone, did not do anything except shout to us that she did not deserve that, she could not do anything. Some gusts, from the next door helped us, brought their own tools from their car and free my sister after one hour inside the bathroom. Of course, again, no apologizes were given, at any time. I did not know, a hotel like this could even exist
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