Grand Decameron Montego Beach, A Trademark All Inclusive

The customer service was bad the people was not friendly no elevator no elevator The was nasty and picked over Pool close early The food was disgraceful

Great location and great view from room. The rooms have a lot to be desired. They are old and somewhat dirty. Although that may add to the charm for some people. Great view from the room , decent buffet okay Snack bar, staff was in the restaurant a friendly although I found at times the reception staff were slow and not the most pleasant. It was disappointing when I needed to change for my taxi but they didn’t have any to give me and I had to overpay my taxi driver from the airport. In addition to that this hotel charges more $20 to get to the airport then the normal taxi services do. I’m not gonna say that it’s a horrible stay but unfortunately my expectations were not met by a long shot . Good value for the price though I guess

Friendly staff, excellent service , and fantastc sea view witch many activities nearby.Lots of photo opportunities. Inclusive drinks and food were ok, but would like more authentic Jamaican cuisine options.

The service was excellent from the reception area to the food area. We really enjoyed our stay. The food was a bit limited but it got better because we were able to dine over the other property with more options. Room and everywhere was clean.

The hotel was quiet and the meal options were good. The other section of the hotel called Cornwall Beach was way better though in terms of food options and the modern lobby and coffee station was a wonderful touch. The checking process was not good. I arrived at 2:30 and finally got my room at 5:00. A whole day wasted for such a short trip of just 2 nights. Another thing was that a particular staff member in the snack area was asking for tips which we found inappropriate since we had just stepped foot on the property. We were also rudely awakened by a cockroach on night 2 of our stay this is quickly dealt with by my partner. The beds in the standard rooms were also very hard. We didnt have proper sleep throughout the stay. The days spent at the beach, seeing the views, eating at the Cornwall section of the property made it worthwhile. They need to update the Montego Beach section and get rid of the lenghthy checking in process. It dampens the whole trip.

Dusty and dirty bedroom Loved the party atmosphere. Tasty variety breakfast n lunch Helpful staff Good security for the car and guests