Capanna Suites

環境房間都還不錯，泳池很棒啊。早餐非常簡陋

託斯卡納山谷中，環境超讚

This was our second time staying at this gorgeous property! We actually planned our trip around vacancy at this place.Incredible views, top notch service. Make sure to schedule time at their private spa and definitely take advantage of the most amazing view from their infinity pool.

Well the Capanna Suites totally suprised us! We feel in love with place from start to finish. The area of Capanna Suites is super clean and well taken care of. They have very friendly and experienced staff. The infinity pool I think is the best one in whole Italy. The food was super delicious. All the ingredients are from the local farms. We honestly didn’t want to leave this place. Highly recommended. Definetely coming back next year!!

Capanna suites is a stunning, luxury property, situated in tranquil surroundings. By far, this was our favourite hotel during our trip of Tuscany. The hotel facilities (including stunning pool) and our room were fantastic, but it was the staff that made the experience for us. Every member of staff was full of personality, loved what they were doing and honestly couldn’t do enough for you, during our stay. We enjoyed our complementary Capanna wine tasting on the first evening, led by Antonio. We enjoyed learning about and sampling the wines from the hotels very own vineyard and found the local wines very competitively priced on the restaurant wine list. We are in the restaurant on each of our three nights and loved every meal. The restaurant overlooks stunning scenery; there is nothing else quite like it, watching the sun set whilst eating your meal! Definitely one our favourite hotels - we can’t wait to be back!

I have had to remove a star because of one employee. Capanna Suites formed part of our honeymoon in Tuscany. The room was clean and beautifully decorated with a fantastic view of the surrounding countryside and hilltop medieval town. The restaurant staff were a highlight of our holiday - excellent friendly and knowledgeable service, delicious food and wine. We thoroughly enjoyed our wine tasting experience and dinner tasting. Our sincere regards and thanks to the restaurant staff for taking such great care of us. Another highlight was the resident mother cat and her kittens which were just a delight to watch them playing on the property. I need to highlight why this trip was ruined by one member of staff for us. The man who welcomed us brought me to tears. Upon arrival we signed a health form for us to use the Capanna Suites Spa. This details various health conditions and scenarios limiting us usage of the spa, all of which did not apply to us and was signed and handed back. This man then said, “here at Capanna Suites spa we do not allow pregnancy”. Initially we laughed thinking it was a strange joke as we are on our honeymoon and should enjoy ourselves responsibly or something. Instead, he said that we would not be able to use the spa while pregnant and have to accept any risks if we decide to use it anyway knowing this information. I stared at him then asked, “so if I am pregnant you are saying I use the spa at my own risk?”. He nodded and I said, “I am not pregnant”. He looked at my mid drift, made a face and said “ok” as if he didn’t believe me. It was very quiet and I went into shock as I realised I had just been fat-shamed on my honeymoon. I managed to make a joke about having eaten a lot of pizza so far on the trip but I was utterly humiliated and mortified. I received no apology and I have been obsessing about this man’s rude observation of me ever since. FYI I have been dieting for 3 years for my wedding. I was not overweight. Now I was having the opportunity to enjoy myself and eat what I wanted in Italy, renown for its cuisine - and he did that to me. Made me conscious of my appearance and feel guilty for enjoying myself. On my honeymoon. I want to highlight that this is not ok. What if I had recently lost a baby? Had a health condition? Couldn’t have children? Any number of scenarios where your future patrons who may be more upset than I was to be spoken to like that. I had signed the waiver already. Change your wording to something like “we have to ask everybody for safety, can I just check that there is no chance you are pregnant”, regardless of someone’s appearance. Don’t start taking to me like you’ve already deduced that I am pregnant. Maybe it’s a cultural thing but you need to be called out for this. I want you to change this behaviour for the sake of future women who visit your site. This man was the first person we met. He was the face of your company who has the position of setting the tone of our stay from the outset