Premier Inn Ayr/Prestwick Airport

Great as usual. The hotel was lovely and clean. Bed was really comfortable. We had breakfast which was fine and we never seen in the evening as we were at a wedding.

Positive:- Great location and check-in was good. Negative:- The hotel and restaurant/bar are a bit run down and scruffy. The restaurant/bar staff are useless at their job, no desire to provide a decent service, instead just strolling around collecting tomato sauce etc from tables when there was a queue at the bar waiting to be served. When I said I wanted to pay for my drinks with cash the girl behind the bar didn't know what to do and had to call for help!! My daughter rang in the morning to book a table for 6 adults and 4 children at 5pm, she was told that was not possible as the restaurant was full, when we got there at 5:15pm there was only 4 people there, in fact there was only about a dozen other people in the place all night. Finally we were told that the bar was closing at 8pm due to staff shortage. Not a great experience but if you employ a staff supervisor that actually has a brain things might improve.

Easy to find, someone at reception even though we came off a flight and arrived at 11pm at night. Rooms too warm, standard double.

Great location for the airport. Rooms was spotlessly clean Beds very comfortable My only complaint is the food and service in the restaurant was terrible I would definitely stay here again but wouldn’t use the restaurant. £3 per night for car park.

Although there is works on in reception the rooms are really clean. The WiFi has been updated as well so great for the kids. The staff are helpful and friendly. Plenty of spaces to park in and there is a brewers fayre next door with a kids play area.

One of the worst PI I have stayed at, welcome at reception was grim, the heating system in the room kept 'clicking' all night, the fan provided did not work, smell of plaster as walls in the hall were being worked on...