Tài Khoản Khách
ngày 31 tháng 1 năm 2023
My wife and I made our reservation through ***********, this was for a suite with balcony, breakfast included. We arrived for our 3 night stay late afternoon to be met by the owner/manager? who checked us in. We were informed that breakfast was not being offered in the hotel and we were given vouchers for a cafe downtown in Modica ! 1. Two routes to the cafe, 1.5km round trip by road, or 1.4 km using 68 steps down to the main road, and then 68 steps back up on the return journey !. Walking was the only solution with parking being an impossibility 2. At the cafe I was told the voucher had a value of €5, that gave me an orange juice, coffee and croissant - no jam. 3. Through the tourist board office we attempted to contact the hotel, the person who checked us in had disappeared, never to remerge during our entire stay, never anybody at reception. 4. Balcony, yes, but just capable in letting a person stand 5. TV, no International channels 6. An ancient bed that creaked at the slightest movement 7 .Hospitality tray but with no milk provided 8. Usually we would expect a settee or comfortable chair in a suite, we had a table and 4 chairs 9. Terraced garden on several levels, only seating metal chairs 10. Street parking impossible, free parking 450 metres away It is a travesty to call this a luxury hotel Be warned
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