Verified traveler
7 tháng tư, 2024
This had to be one of the worst hotel stays I’ve ever had and I travel quite a bit. The room was humid and damp feeling when I arrived. It improved once I turned the fan on. Falling asleep was pretty much impossible as the guests above me had no regard for our guests or even just common decency. I went to bed around midnight and the guests above were clearly in no hurry to call it a night, running around, dropping items or falling on the floor, and laughing and shouting at each other. I gave them plenty of time to calm down before calling the front desk at 2:30AM to ask staff to take care of the noice. I was told they would send someone… however if someone was sent it did nothing. I ended up call the front desk again at 4AM stating they were still too loud. I was told, “we did call them and they would call them again”. At no point was I offered any apologies or asked how they could improve my stay. After already having a disappointing experience the breakfast was lacking. Orange juice dispenser was lacking actual orange juice and apple juice was watered down. The best part of the stay was the fact that they provided a printed channel guide for the TV.
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