Quality Inn & Suites Mall of America - MSP Airport

The toilet is clog when we report to front desk , they gave us plunger

They don’t clean the since I move in

Very good hotel, location is prefect and staff are helpful.

Upon arrival I was informed that they were charging a deposit again. They had stopped for well over a year, and without advanced notice they wanted a $100.00 deposit. I was not prepared for this and it left me short on money. They would not release it at checkout so I am still without my money. I also requested a late check out. I was told that I was in good standings with the hotel because I frequently stay there. They wouldn't let me do a late checkout. A new policy would charge me per 15 minutes past 11am. So to leave 1 hour later it would cost me $40.00. I don't think I will be back to stay again. Very disappointing. Breakfast was awful, they were out of everything. Cost goes up, quality goes down. Not so quality inn.

還好。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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