Residence Inn Minneapolis St. Paul/Roseville

Very accommodating staff especially with all the state fair chaos. I had to miss breakfast a few times due to some early early morning and the folks let me grab some coffee. Matt and Mary were also extremely helpful. There was a strange gas smell one night but that was taken care of quickly and they were aware immediately.

Requested a smoke-free area after a previous stay put us next door to a smoking room, and we smelled it the entire stay. I called before our next stay to make sure the notes could be seen by the check-in staff. We checked in and upon entering our room we could smell smoke. The front desk said they didn't have other room options but sprayed the room with a scent clearing spray. We let them in to spray again hoping it would help, and left afterward to meet our out of town family for dinner. Worse, upon return, the entire bedroom and bathroom area smelled like ****. It was piping through a vent. We called to report it and the front desk told us it wasnt possible as they didnt allow it (clearly that didnt stop whoever it was) and no, they didnt have anywhere to move us. We had a family reunion the next day and it was too late to move hotels so we resorted to sticking paper towels over the air vents and keeping the loud fan running to circulate air. We both slept terribly and woke up with headaches and a sick feeling. It's hard to believe we could have such a poor experience twice at the same place. Checked out with breakfast first thing and will not be back. We'll drive further the next time just to avoid this place.

We had a late flight, staff was amazing when we got in. Rooms were very clean and easy to get into. Hotel showed pics of full stove and our room only had glass top. They immediately helped and changed our room explained some are full stove others are not. Full breakfast each morning was also great. Patio in middle next to indoor pool had grill.

The toilet flapper must be loose because the toilet kept flushing all night so I did not sleep well at all.

Our room was decently sized. I was worried about not being able to fit our family with just one queen and a couch. We had a sectional couch which was comfortable. This is a nice quiet area that feels safe to stay.

Great stay. Breakfast was ample. Rooms very clean. Reasonable price. NIce outside space.

Everything was great! The only thing was when someone was putting out bread the person used his hands without using gloves. We loved staying there. We will definitely stay there again.

The front desk was awesome taking care of any concerns I had promptly and efficiently. I booked for another 2 weeks. Located in a great location with access to shopping and restaurants.

Nice place to stay. We stayed one night and family was able to visit and have dinner together. Quick drive to airport.